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Angelo Scaffini

Angelo Scaffini

Client Services

Followers of Angelo Scaffini15 followers
location of Angelo ScaffiniSabadell, Catalonia, Spain

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  • Timeline

  • About me

    Selling Partner Support Associate - EDI Specialist en Amazon

  • Education

    • Colegio San Francisco

      -
      Social Sciences and Mathematics Baccalaureate. SOCIAL SCIENCES

  • Experience

    • TELUS

      Jan 2011 - Dec 2013
      Client Services

      - Chat support for the Zynga account (Facebook games). - Quality assurance by audits.

    • Teleperformance

      Jan 2014 - Sept 2014
      Client Services

      - Point of contact for IT support and sales of AT&T-Uverse

    • Expo Milano

      May 2015 - Oct 2015
      Steward

      - Steward for the Malasian Pavillion, in charge of event logistics, guiding the public in attendance through the exibition and carrying out presentations about Malasian economics and culture.

    • NOICOMPRIAMOAUTO.IT

      Jan 2016 - Dec 2016
      Customer Support and Sales

      - Managing a database of contact requests to facilitate the automotive pre-sale process with customers within Italian territory.

    • Airbnb

      Jan 2017 - Feb 2018
      Mentor

      - Point of contact for users seeking resolution to both IT and on-trip issues. - Mediation in ongoing conflicts and negotiations. - Budget management. - Mentor/expert consultant, offering one-to-one support to address complex cases and ensure resource optimization.

    • Amazon

      Feb 2018 - now
      Selling Partner Support Associate - EDI Specialist

      - Lead point of contact for Amazon's suppliers (big accounts)- Vendor Central management for logistics, catalog, procurement and EDI. - Certified Specialty Trainer.

  • Licenses & Certifications

    • Certified Specialty Trainer

      Amazon