Heather Lyall

Heather Lyall

Accelerated Graduate Trainee

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  • Timeline

  • About me

    Senior External Communications Manager at Registers of Scotland

  • Education

    • Additional training

      -

      In House Training - Advanced facilitation skills, Resilience and Coping with Change, Conflict Management, Influencing and Negotiation Skills, Speech Writing, Budgeting and Accounting, How to be an Effective Manager,Highly proficient at MS office applications, web, PC and Social Media

    • PR Academy

      2021 - 2023
      Post Grad Diploma Public Relations

      CIPR certified professional diploma in Public Relations

    • University of Glasgow

      2007 - 2008
      Post Graduate Certificate Public Policy
    • University of Strathclyde

      2012 - 2013
      Post Graduate Certificate Mediation & Conflict Resolution
    • University of St Andrews

      2001 - 2006
      MA International Relations & Spanish
  • Experience

    • Communities Scotland

      Sept 2006 - Sept 2008
      Accelerated Graduate Trainee

      Communities Scotland, Scottish Government Two year accelerated programme of intensive training, development and mentoring. Working in various departments to develop key skills and gain exposure in both policy and delivery.

    • Scottish Government

      Sept 2008 - Aug 2012
      Learning Network Manager

      The Learning Network gave practical support and guidance within the employability and tackling poverty agendas. It provided a website, e bulletin and a range of events, workshops and written guidance to improve the way services were delivered and strengthen Scotland's communities.

    • The Scottish Parliament

      Sept 2012 - Jun 2019

      The Scottish Parliament’s committees scrutinise the work of the Scottish Government, examine legislation, conduct inquiries and make recommendations on subjects within their remit. Team Leadership – Working with the Clerk to successfully and proactively manage the daily activities of the clerking team. Working with MSPs – providing clear, impartial and sound advice to the Committee Convener. Procedure & protocol – understanding a wide range of complex rules and procedures and communicating them to a range of audiences. Report writing – drafting committee reports for Committee approval in a concise, convincing and accurate manner to reflect the evidence heard. Anticipating Committee member’s views and making suggestions for recommendationStakeholder management – building strong relationships across and out with parliament. Working innovatively to engage the Scottish public in the parliamentary process. Show less

      • Senior Assistant Clerk

        May 2016 - Jun 2019
      • Assistant Clerk

        Oct 2014 - May 2016
      • Senior Researcher

        Sept 2012 - Oct 2014
    • UNDP

      Apr 2016 - Jul 2016
      Consultant

      Seconded to the Fijian Parliament for 3 months to build capacity and skills in the research team and committee office. I worked with UN staff, MSPs, parliament staff and local diplomats to assess and address the needs of the Parliament and embed improvements over the long term.

    • Registers of Scotland

      Jul 2019 - now

      The role of Events and Marketing Manager sits within a multi-disciplinary communication and marketing team. I develop comprehensive communications and engagement strategies with a keen awareness of the organisation’s brand and principles. I am responsible for a broad portfolio of activities and take ownership of end to end delivery of campaigns. The 2019 events programme was rated as excellent by attendees.

      • Senior External Communications Manager

        Aug 2022 - now
      • Events & Marketing Manager

        Jul 2019 - Aug 2022
  • Licenses & Certifications

    • Introduction to Teaching English as Foreign Language (TEFL)

      British Council
    • Prince 2 Foundation Course

      APMG Inernational
      Feb 2011