Junhao Guo

Experience

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  SHING KEE GODOWN(HOLDINGS) LIMITED

  Aug 2018 - Nov 2020

  Assistant Project Manager

  • Organized high-profile international fairs annually in China, covering various industries and sectors• Created opportunities for over 200 companies from 20 countries to promote their products or services• Facilitated engagement with approximately 10,000 domestic and foreign professional purchasers each year

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  China Federation of Overseas Chinese Entrepreneurs

  Oct 2019 - Oct 2020

  Member of The Board of Advisors

  A non-profit national organization which is directed by the All-China Federation of Returned Overseas and is the biggest federation of overseas Chinese entrepreneurs.

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  Danis Painting

  Feb 2021 - Dec 2021

  Office Associate

  • Managed daily schedules and assignments for painting crews, ensuring optimal allocation of resources and timely project completion.•Assisted in the recruitment and onboarding process for new employees, including conducting interviews, processing paperwork, and organizing training sessions.• Provided comprehensive administrative support, including answering phone calls, managing emails, and maintaining office records.

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  OC Anaheim ADHC/CBAS

  Apr 2022 - Aug 2023

  Administration Assistant

  • Managed the complete onboarding process for new clients, ensuring accurate documentation and coordination with nursing staff for comprehensive care planning• Optimized transportation logistics by managing driver schedules and utilizing scheduling software to enhance route efficiency.• Implemented digital record-keeping systems to enhance administrative efficiency

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  AAXA Technologies

  Sept 2023 - Aug 2024

  Technical Support Specialist

  • Streamlined inbound and outbound RMA operations, ensuring efficient handling, testing, and refurbishment of products• Collaborated with customs brokers, freight forwarders, and truckers to monitor shipment status and manage delivery schedules, reducing shipment delays and ensuring timely delivery• Provided exceptional support through ZenDesk, resolving 95% of customer inquiries within 24 hours and increasing customer satisfaction• Managed and optimized e-commerce accounts on Amazon, eBay and other platforms, developing and implementing data-driven strategies to drive sales growth and maintain high seller ratings Show less