Ramya Krishnan

Experience

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  The University of Melbourne

  Jul 2010 - Dec 2010

  Human Resources Project Officer

  As a HR Project Officer, my primary responsibilities included providing strategic, partnering and advisory services on people-related matters to stakeholders. Also, to provide a professional, timely and accurate level of administrative / operational HR support servicesThis role is was transitional role to support efforts to embed the implementation of the Melbourne Operating Model, and in particular, ongoing transition and implementation issues associated with the establishment of Records Management System within the UniversityResponsibilities included:Provide administrative support on a range of key HR processes, including recruitment, appointments & re-appointments, immigration, probation & confirmation. Provide information and basic advice within University policy and processes on a range of operational HR matters and queriesAdminister the Faculty’s weekly casual appointments including following-up actions and reporting as required. Review fortnightly payroll validation reports and either resolve or escalate issuesProvide support on the Page Up system and ensure Page Up data is up to date and positions are closed in a timely mannerDemonstrate commitment to team development and maintenance of a professional work environmentSpecialties: Consult, develop and implement process that lead to improved internal process particularly relating to recruitmentProblem Solving and Judgement: Provide high level advice requiring the integration of a range of policies, expertise, information and business needs. Sound judgement is required to build productive and positive e relationships with staff across the UniversityProfessional and Organisational Knowledge: A sound understanding of the University’s policies, procedures and organisational structureHer industry experience includes; Educational Institutions – University of Melbourne Show less

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  Accenture

  Sept 2011 - Dec 2011

  Management Consulting Analyst

  As a Management Consulting Analyst, Ramya’s key responsibilities included designing and implementing process and change interventions that integrate strategy, people, process and technology to enable business operation improvements in order to create value for clientsResponsibilities included:Developing strong business relationships with clientsProactively manage client and project work requirementsBringing new ideas to clientsAdapting and leveraging existing methods and procedures to meet the required business outcomesDeveloping and implementing business engagement activities focussed on building understanding, readiness and ownership of the project outcomesWorking closely with key stakeholders to ensure the deliverables are pragmatic and business-ledSupporting business readiness approaches/plansFacilitation of client workshops where applicable to understand requirements and present and validate potential solutionsReviewing and analysing the clients business operations and processes and recommending improvementsSpecialties: Leadership Skills: Putting myself in a challenging situation, working to create change and being part of a team effortIntellectual curiosity and Logical Thinking: Capable to find simple solutions to complex problems. Thinking outside the box and beyond immediate requirementsAttention to detail Show less

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  Accenture Australia

  Jul 2012 - Nov 2013

  Management Consulting Analyst

  As a Management Consulting Analyst, Ramya’s key responsibilities included designing and implementing process and change interventions that integrate strategy, people, process and technology to enable business operation improvements in order to create value for clients Responsibilities included:Developing strong business relationships with clientsProactively manage client and project work requirementsBringing new ideas to clientsAdapting and leveraging existing methods and procedures to meet the required business outcomesDeveloping and implementing business engagement activities focussed on building understanding, readiness and ownership of the project outcomesWorking closely with key stakeholders to ensure the deliverables are pragmatic and business-ledSupporting business readiness approaches/plansFacilitation of client workshops where applicable to understand requirements and present and validate potential solutionsReviewing and analysing the clients business operations and processes and recommending improvementsSpecialties: Leadership Skills: Putting myself in a challenging situation, working to create change and being part of a team effortIntellectual curiosity and Logical Thinking: Capable to find simple solutions to complex problems. Thinking outside the box and beyond immediate requirementsInterpersonal Skills Analytical SkillsPresentation SkillsAttention to detail Show less

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  Accenture Australia

  Nov 2014 - Nov 2019

  As a Management Consultant, Ramya’s key responsibilities included being responsible for delivery of project work stream. Assisting project planning and structuring of project deliverable. Coordinating work of Analysts or Consultants and developing key stakeholder relationship in the projects. Implementing process and change interventions that integrate people, process and technology to enable business operation improvements in order to create value for clientsHer functional experience includes:Business process improvement and Change managementWorkforce of the futureWorkforce planning, Organization Design & ArchitectureAgility consulting and Data Driven consultingDesign thinking Her industry experience includes:Local Govt: Largest local government/council in AustraliaFederal Government: Border law enforcement agency and customs serviceFederal Government: Principal revenue collection body for the Australian governmentResources: World-leading resources company which extract and process minerals, oil and gasMining: Pioneers in mining and metalsBanking: One of Australia's leading regional banks Local agency: One of the largest Indigenous community organisations in Queensland Show less As a Management Consultant. Ramya was engaged on various projects across several industries, highlights of her responsibilities include:Developed an Operating model for a financial institution using design thinking methodologies Analysed clients’ business operations and recommended improvementsWorked closely with key stakeholders to ensure the deliverables are practical, pragmatic and business-ledLed a team of consultants to assist in quality management reviews and ensured all business/design requirements were metStood up an Australia wide Change Agent Network with nearly 100 change agents for a major Merger and Acquisition Developed and implemented business engagement activities focused on building understanding, readiness and ownership of project outcomes. Implemented process and change interventions that integrated people, process and technologyDelivered communications, training, readiness, and organisational design. Established Measuring and reporting of progress towards the target state. Show less

  • Management Consultant

    Dec 2017 - Nov 2019

  • Management Consultant

    Nov 2014 - Nov 2017
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  UnitingCare Queensland

  Jan 2020 - Sept 2020

  As a community project manager, responsible for leading and managing a key project that will reshape service delivery across Blue Care. This includes significant process improvement, organisation work design, aimed at establishing an efficient and effective organisational unit, delivery of new capabilities and realisation of benefits.• Provided project direction aligned with Blue Care business direction and vision.• Actively engaged with Senior Management to ensure the Project continues to deliver the appropriate outcomes and business benefits.• Conducted the day-to-day management of the project, including taking the project forward from appointment, working closely with the Change Lead to supervise the delivery of new capabilities.• Planned and effectively coordinated the project and proactively monitor its overall progress, resolving issues and initiating corrective action as appropriate.• Worked closely with the IT Services team (as required) to ensure the delivery of new products or services from projects• Managed the project’s budget and monitor the expenditures and costs against benefits that are realised as the project progresses.• Reported progress of the project at regular intervals to the Program Manager, 2030 Program, Sponsors and other designated governance bodies.• Lead the recruitment, and orientation of project staff. Show less

  • Project Manager

    Jul 2020 - Sept 2020

  • Business Relationship Manager

    Jan 2020 - Jul 2020
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  PwC Australia

  Dec 2020 - now

  Senior Manager
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  Deloitte

  Aug 2022 - now

  Managment Consultant