Tu Nguyen, MBA, MSc

Experience

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  Doan Thi Diem School

  Sept 2009 - Oct 2014

  Elementary School Teacher

  • Designed lesson plans annually for teaching students and classroom management.• Implemented all agreed policies, procedures and systems of the education department and whole school.

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  Doan Thi Diem Ecopark

  Jun 2013 - May 2014

  Head of Teacher Department

  • Recruited and interviewing over 50 staff/teachers as well as managing their workload.• Defined and executing a strategic development plan with the board of directors ensuring all tasks were completed punctually and to the standard set down by managers.

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  Vinschool

  Nov 2014 - Sept 2018

  Head of Deparment

  • Led the team and responsible for training & supporting over 20 teachers/assistants at grades 2 and 3, as well as working with cross-functional teams.• Participated in over 100 conferences as an organiser and a speaker to promote the school, to expand the system and build up new branches in different cities.• Organised Marketing campaigns to support the setting up of new schools in Ho Chi Minh city (2017), Hai Phong (2018), Hanoi (2018).

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  Microsoft

  Dec 2015 - Aug 2018

  Microsoft Innovative Education Expert

  ● Working as an educator representative for Microsoft in Vietnam focused on designing training courses & mentoring over 500 teachers enabling them to apply Microsoft tools in teaching & learning. Creating innovative teaching programmes & implementing Microsoft applications for over 4000 students across Vinschool.● Connecting over 500 teachers to the Skype-a-thon with global educators around the world to share knowledge.

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  Elizabeth School of London

  Nov 2019 - Sept 2021

  Business Development Manager

  • Analysed market trends and implications, developing strategies to capitalize on resulting opportunities for cross-selling and upselling courses/programs of higher education partners to international students. Successfully collaborated with over 60 universities and 100+ agents in South Asia.• Collaborated with the international team and universities vertically to ensure contracts and consulting services were delivered as crafted, adapting to business partners' and sub-agents’ requirements. Achieved a 95% rate of students obtaining unconditional offers with scholarships. Show less

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  Novus Tax

  May 2021 - Apr 2022

  Head of Business Operations

  • Managed all aspects of operations and finance for the niche tax consultancy, overseeing over 150 business accounts across London, Manchester, and Sri Lanka offices.• Developed operational systems to handle and manage R&D Tax services, continuously enhancing processes monthly to ensure prompt meetings of all deadlines.• Recruited new employees through universities, the Kickstart Scheme with the Job Centre, and recruitment agencies. Created job descriptions for all other roles within the company, establishing 150++ portfolios, business accounts, and setting up workflows for the business.• Reviewed and approved all invoices, payments, and VAT reports quarterly. 90% of invoices were issued and paid on time. Improved operational systems to cultivate strong client relationships and expedite tax refunds from HMRC for clients. Show less

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  Hult EF Corporate Education

  Apr 2022 - Nov 2023

  Project Manager

  • Demonstrating expertise in project delivery, consistently achieving 98% of targets to meet clients’ coaching service requirements professionally. Reducing outstanding debts and ensuring all payments are completed within 180 days of the fiscal year. Successfully organising the annual Coaching Conference in Ashridge, hosting over 300 coaches and speakers.

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  Hult Ashridge Executive Education

  Oct 2023 - now

  Senior Project Manager

  • Developing more than 700 project activity plans and utilising them to ensure the delivery team comprehends deliverables, timelines, progress, and risks within the SalesForce system. Efficiently scheduling and overseeing the execution of project activities and deliverables within scope.• Managing project budgets and actively managing finances by suggesting and implementing cost-reduction strategies to enhance margins. Reviewing and authorizing all invoices, payments, and outstanding debts.• Cultivating relationships with global clients/participants by implementing CRM systems and collaborating with cross-functional departments and associates. Establishing contracts and refining processes to meet key performance indicators (KPIs). Implement 100% data on SalesForce and set deadline/KPIs to make informed decisions and monitor project performance in the Coaching Operations Team. Show less