Ashley Gibbs

Experience

• 

  Wolverley CE Secondary School

  Aug 2020 - now

  Responsible for the management, maintenance, and security of the school’s complete ICT infrastructure so that it meets the needs of a growing school.Responsible for managing, organising, and supervising the ICT Support team consisting of an ICT Technician, new Junior ICT Technician, and myself to ensure streamlined operation of the school’s ICT infrastructure.Day to Day tasks included management of 2 ICT Technicians within the team, performing in-place upgrades of all servers running Windows Server 2008, 2012, and 2012 R2 up to Windows Server 2016 to conform with 2012 becoming end of life, and continued administration of all ICT systems and services within the school. Show less Responsible for the management, maintenance, and security of the school’s complete ICT infrastructure so that it meets the needs of a growing school.Responsible for managing, organising, and supervising a fresh ICT Support team consisting of a new ICT Technician, new Apprentice, and myself to ensure streamlined operation of the school’s ICT infrastructure after large changes to the staffing within the department.Day to Day tasks included the mentoring of an apprentice ICT Technician, training of the new ICT Technician in unfamiliar systems and processes, overseeing the installation of equipment from a network infrastructure upgrade project begun by the previous Network Manager, overseeing a successful start in ICT Support SLAs with 2 local primary schools, and continued administration of all ICT systems and services within the school. Show less Day to Day tasks included more advanced network and server maintenance, hardware maintenance such as end point devices and photocopiers, administration of the Office 365 and Google Suite environments, and assisting the Network Manager with advanced services such as ADFS certificate renewal, creation of updated Windows OS deployment images, and supporting an upgrade of the entire core network infrastructure.Larger tasks included managing a project to upgrade the school’s outdated electronic visitor system in order to streamline the process of staff, student, visitor, and contractor sign in and reduce workload for the school’s Admin/Reception team by bringing in a system which would synchronise with the school’s MIS system. Show less On the job training while completing my Level 3 Infrastructure Technician Apprenticeship.Day to Day tasks included basic network and server maintenance, hardware maintenance such as end point devices and photocopiers, and support for the Network Manager where required of me.Larger tasks included a full audit of all the school’s devices (computers, laptops, projectors) in order to assist the Network Manager in planning routine upgrades of said equipment to keep in line with the needs of a growing school and with the requirement to have all end point devices Windows 11 ready by 2025. Show less

  • Network Manager

    Jan 2023 - now

  • Senior ICT Technician

    Aug 2022 - Dec 2022

  • ICT Technician

    Feb 2022 - Jul 2022

  • ICT Technician Apprentice

    Aug 2020 - Jan 2022