Ricardo Carvalho

Experience

• 

  Nova Sotecma

  Jul 2011 - Jul 2019

  - Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients;- Responsible for the development and achievement of sales through the direct sales channel;- Focusing on growing and developing existing clients, together with generating new business;- Write business plans for all current and opportunity tender business;- Act as the key interface between the customer and all relevant divisions;- Desempenhar um papel integral em novos negócios e assumir a responsabilidade pelo efectivo embarque de novos clientes;- Responsável pelo desenvolvimento e realização de vendas através do canal de vendas diretas;- Concentrando-se no crescimento e desenvolvimento de clientes existentes, juntamente com a geração de novos negócios;- Escrever planos de negócios para todos os negócios actuais e de ofertas de oportunidades;- Actuar como interface-chave entre o cliente e todas as divisões relevantes. Show less - Promote business development and meet the objectives set for the range of products / industry segments;- Coordinate and help develop skills of teammates;- Analyze the market and develop business opportunities;- Ensure the relationship with the suppliers;- Collaborate in the analysis, optimization of stocks of the Department.- Promover o desenvolvimento de negócios e alcançar os objectivos definidos para a gama e segmentos de produtos / indústria;- Coordenar e ajudar a desenvolver habilidades dos companheiros de equipa;- Analisar o mercado e desenvolver oportunidades de negócio;- Assegurar o relacionamento com os fornecedores dos produtos;- Colaborar na análise, otimização de estoques do Departamento. Show less

  • Gestor de clientes chaves / Key account manager

    Jan 2015 - Jul 2019

  • Responsavel de Departamento de Bombagem/ Pump Dpt. Manager

    Apr 2014 - Jan 2015

  • Assistente Técnico/Comercial

    Jul 2011 - May 2014
• 

  TotalEnergies

  Apr 2022 - now

  o Analyze the market to identify development opportunities for new Fuel Stations: plot prospection, negotiations, and feasibility studies;o Responsible for asset development and acquisition – Land and Fuel Stations;o Responsible for the cost estimation of the CAPEX required for the development and reconstruction of Fuel Stations;o Responsible for station layout design and identifying commercial needs for all new TotalEnergies Fuel Stations;o Analyze the existing operating Fuel Stations performance and surplus properties to submit recommendations.o Build network development strategy for fuel station roadmap.o Project Leader on Electric Vehicle Charging Stations for Angola;o Development and build partnerships to optimize profitability of the fuel station. Show less 1. SAP Integration: Collaborate with IT teams to integrate SAP systems effectively, ensuring data synchronization, smooth communication, and efficient workflows between various departments.2. Invoicing Format: Develop and maintain standardized invoicing formats to enhance accuracy, complying with local law, efficiency, and compliance in financial transactions. 3. Station Training: Provide training sessions to employees regarding the proper use and functionality of the station equipment and systems. Ensure employees are equipped with the necessary skills to operate the stations efficiently.4. Customer Management: Manage customer relationships and ensure their satisfaction by addressing their queries, concerns, and requests promptly. Collaborate with sales and support teams to maintain excellent customer service.5. Commercial Process: Analyze and optimize the commercial processes, including order management, pricing, and contract management, to enhance efficiency, reduce costs, and improve customer experience.6. Technical Installation: Oversee the technical installation process for new systems or upgrades, ensuring proper configuration, testing, and documentation. Collaborate with IT teams and vendors to deliver successful installations within designated timelines. Show less

  • COCO Retail Manager

    Mar 2023 - now

  • Retail Network Development Officer

    Jul 2019 - now

  • Fleet Card Implementation Manager

    Apr 2022 - Sept 2023