Cierra McFarlin B.A. MSA-CAPM

Experience

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  Detroit Medical Center

  May 2004 - Sept 2006

  Patient Care Technician/Support

  Under the direction of the clinical supervisor, performed a wide variety of duties such as clerical, call center, data collection and other duties as assigned. Assisted patients with hygiene related tasks. Provided mobility support, pre-operative shaving and medical test preparation. Documented daily activities of during patient observation and incidents when applicable. Collected and processed patient specimens when ordered by physicians. Assisted in unit operational support tasks, worked cooperatively with others as part of the team. Show less

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  City of Detroit

  May 2007 - Dec 2009

  Career Advisor

  Managed caseload of incoming participants under the No Worker Left Behind employment assistance guidelines.Conducted initial intakes to assess each client's vocational and educational levels, which led to the formulation of individual service plans to aid clients with their transitioning to gainful employment.Wrote comprehensive and precise case notes to document progress for each client as prescribed by their individual service plans.Facilitated a minimum of two daily work readiness workshops focused on verbal communication, appropriate dress, image and interview skills.Conducted and recorded mock interviews which focused on tough interview questions and provided constructive feed back to clients.Established a set of training programs and a network of prospective employers, which were instrumental in creating employment success rates of up to 25-30% annually for "work ready" clients.Created additional group workshops such as the "Job Club, " to support multiple clients through the interviewing process and promote peer learning and networking.Submitted progress reports to Program Director in staff-only meetings. Also reported on implementing additional workshops within the employment and work readiness department to facilitate the overall goal of upgrading clients from the shelter system into the workforce. Show less

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  Detroit Community Schools - High School

  Sept 2008 - May 2011

  Title 4 Administrative Coordinator,

  Coordinated Title 4 support staffing for assigned classes.Responsible for the professional development of Title 4 staff and special education support staff.Based on student formative assessment data for students receiving Title 4 staff support, developed school-wide plan to better assist teachers and service students with a significantly low level of reading and writing skills. This plan included solicitation of private funding of to pay for literacy coaches to assist with task.Increased parent engagement by implementing student led conferences, call-a-thons, special education case manager nights, etc.Implemented interventions for first time test takers in Math, improving scores. Show less

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  Sanford Brown College

  Feb 2011 - Apr 2012

  Medical Assistant Program, Instructor

  Implemented, educated, and developed multiple classes on subjects such as: Healthcare Administration, Anatomy and Physiology, Psychology of Disease and Dying, Medical Coding and HIPPA Patient Privacy.Designed, developed, & maintained several classroom and online courses.Supervised numerous and diverse students of all ages and academic backgrounds.Applied effective training modules, including: the creation of presentations and power point documents.Advised and counseled on academic and professional futures.Implemented various creative methods using new technologies in order to enhance the learning experiences of the students.Partook in numerous lectures on medical advances and employed a weekly forum, where students studied academic writings and then debated on them.Conducted & contributed college staff meetings.Responded to workplace dynamics in a timely manner.Organized staff in-house social events to encourage team building and cohesiveness among departments and staff.Provided effective management with other departments are team leader. Show less

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  Perfect Property Solutions LLC

  Apr 2012 - Jun 2016

  Project Manager

  Portfolio Manager responsible for maintaining / supervising the maintenance of the Company’s and its investor’s real estate portfolio. Utilized critical decision making to drive investor relations and revenue. Creatively enhanced the existing database so that the information provided could be more useful or clear to stakeholders. Continuously studied and learn the existing real estate portfolio, including lease terms, store performance and physical layout, laws, regulations and initiatives.Analyzed various sites related proposed modifications from landlords to determine the impact to the Company and make recommendations owner/investors.Coordinated with legal advisor to ensure compliance of all property with state, federal and local regulators. Performed due diligence to include a full analysis of the proposed acquisition company’s real estate portfolio, identifying risks and potential upside for owner/investors.Engaged potential investors to establish refer pipeline of owner/investors in Michigan, California, New Jersey, Istanbul Turkey and Jerusalem Israel. Maintained working relationship to ensure complete compliance with MSHDA, HUD and other housing regulators. Show less

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  SER Metro-Detroit

  Jun 2016 - Jun 2018

  Program Development-Projects Team

  Implemented various community engagement, student engagement and sustainability strategies for SER Youth Build Learning Academy. Worked directly with data team to collect, analyze and transform data. Implemented contemporary community outreach concepts such as student “street team” to engage youth in the community and give SYLA students work experiences and leadership training. Created 2 permanent “Youth Ambassador” positions to provide youth-student mentorship, leadership training, community engagement and exposure to social justice work. Performed outreach to diverse sets of stakeholders including, City of Detroit Mayor’s Office, Workforce Development Board, SER Metro Detroit Board of Directors, local Southwest Detroit citizens and Ambassadors of the City of Dearborn and its Arabic Community which resulted in an increase in diversity among students. Planned and managed all SYLA Special project budgets. Organized and delivered SER Metro Detroit’s first ever SER Youth Build Learning Academy Prom Dance. Managed all aspects of project planning and quality implementation, including providing technical expertise, project finance and budget compliance, supervising staff tasks and performance, coordinating with partners, monitoring and evaluation, and reporting, building staff and partner capacity as required. Analyzed developed and managed programs and projects related to the successful deployment of our department's initiatives. Duties also included ensuring inclusive work environment were provided, free from discrimination and ensuring all federal and state regulations were met. Show less

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  Strategic Business Development Solutions

  May 2018 - now

  Business Owner

  Specializing in Investor /Stakeholder Management ,Real Estate Acquisition. Construction Project Management ,Commercial and Residential Projects.

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  Center for Employment Opportunities

  Jun 2018 - Mar 2019

  Business Account Manager

  Supported launch of national workforce development social enterprise location in Detroit. Utilized strategic outreach initiatives with engagement of community to secure buy-in from stakeholders.Assisted in talent selection, procurement of location and other brick and mortar related needs.Served as the lead point of contact for all employment account management matters.Built and maintained strong, long-lasting client relationships.Negotiated terms and agreements to maximize performance data. Developed trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. Identified and cultivated job and training opportunities for a specified demographic.Performed follow-up interviews with job applicants to determine success rates and provide further advice. Establish contact and maintain relationships with community partners.Develop programs, methods, and tools to assist clients in qualifying for and obtaining a job. Show less

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  Strategic Community Partners

  Mar 2019 - Mar 2020

  Workforce Development Trainer-Facilitor

  Workforce Development specialist and Facilitator responsible for teaching new skills and knowledge to employees, program participants and clients. Use of seminars, lectures, and team exercises to update employees ,program participants, clients and consumers on procedures, professional development and techniques or skills related to organizational goals. Also referred to as a Technical Trainer ,Development Coach or Workshop Facilitator.

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  SEEL_LLC (Solutions for Energy Efficient Logistics)

  May 2019 - Jul 2020

  Project Specialist

  Responsible for the overall administration and support for the constituent relationship management system for SEEL. Gather, identify and analyze crm data and ensure that user expectations are met. Monitor data quality, data migration and integration. Support special projects on launch team throughout organization including projects in other states. Developed and implemented CRM user training and on-going helpdesk support.

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  DISYS

  Jan 2021 - May 2021

  Remarketing Analyst

  Responsible for Customer Relationships Management and repository of Private Label Dealer portfolio.Provided data analysis on performance measures and created dealer enrollment procedures manual.

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  Birdie Mae's Brunch Bar

  Oct 2021 - now

  Business Owner

  Opening soon!

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  Detroit Future City

  Jan 2024 - now

  Program Manager - Economic Inclusion