Diego Bermeo

Experience

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  McDonald's

  Jun 2007 - Jun 2014

  Restaurant Manager

  Restaurant Manager with 7 years of experience managing high quality and fast paced restaurants. Skilled at training and coached an average of 70 staff members to the highest standards of costumer service, health & safety standards. Ensuring increased costumer satisfaction, reduced staff turnover rates, and a rise in sales through up selling techniques.Coordinate and guarantee the operation in the restaurant, besides ordering products, inventory management, staff schedules, business planning, sales and transaction projections, HR, customer service system management, production and maintenance. Show less

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  Corporation GPF (Grupo Fybeca)

  Jul 2014 - Dec 2016

  Regional Operations Manager

  Operations Supervisor 3 years of experience, responsible yo ensure that all stores under my leadership were staffed correctly at all times. Control and supervision of the business based on operations at the stores, product supply based on projections from each store, creating a weekly work schedule for 60 employees, sales projection, daily, weekly and monthly inventories, staff training.

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  Need it now (Amazon)

  Feb 2018 - Mar 2020

  Delivery Driver

  As a delivery driver I deliver packages to homes, retail locations, and other delivery locations. In this position, I play a key role in keeping our commitment to exceed customer expectations and make sure customer orders, large or small, are delivered on time at the right place.Delivery packages safety and quality standards on and off the road.Follow up on customer requests or problems with solution oriented approach keeping customer informed of delivery progress.Training other new drivers.Keeping delivery vehicle is clean, fueled, and in good operating condition at all times. Show less

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  Amazon

  Mar 2020 - now

  Support, mentor, and motivate your hourly workforce,manage safety, quality, productivity, and customer delivery promises and collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives. Prepare PPE/engagement, DA engagement, start wash report, Gemba assist: commercial/missing and out-standing package scans, Gemba Commercial deep dives, monitor DSP&OTR, DNR concessions report. Perform production duties as needed: pick/pack orders, receive/stow product, and unload/load trucks at or above the rate expectation for each task.

  • OTR Area Manager II, Operations

    Oct 2022 - now

  • OTR Area Manager I, Operations

    Jan 2022 - now

  • L3 Process Assistant

    Aug 2021 - Dec 2021

  • OTR T1 - Logistic

    Oct 2020 - Aug 2021

  • FC associate 1

    Mar 2020 - Oct 2020