Experience

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  Embassy suites

  Aug 2012 - Jul 2014

  Responsible for all food and beverage outlets at the Embassy Suites Dublin, including the hotel bar, restaurant, room service, and complimentary evening reception. Complete all liquor ordering and inventory, scheduling of employees, and maintaining Hilton brand standards of quality. Also assist in operations with banquet and catering events. Oversee operation of the hotel bar, restaurant, and room service, including Embassy Suite's signature made to order breakfast and complimentary evening reception. Guide and train all restaurant employees in proper service and hospitality, while maintaining all Hilton brand standards of quality. Responsible for assisting guests with arrival and departure, accepting all incoming phone calls, relaying relevant information to other departments, and creating a warm, welcoming atmosphere. Also, as president of CARE Committee, I worked toward building stronger interdepartmental communication, and promoting opportunities for community service.

  • Food and Beverage Manager

    Feb 2014 - Jul 2014

  • Restaurant Supervisor

    Apr 2013 - Feb 2014

  • Guest Services Agent

    Aug 2012 - Apr 2013
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  Omni william penn hotel

  Jul 2014 - Apr 2016

  Oversee and lead front desk operation and ensure Omni quality standards during the check in and checkout processes, assisting guests with any and every need, and providing a warm, welcoming atmosphere. Ensure proper training of all front desk agents, with a focus on growth and development. Field all guest concerns, and act out creative solutions with the goal being to always exceed guest expectations. Act as an ambassador for the Omni brand, by enthusiastically promoting its Select Guest loyalty program. Show less

  • Assistant Restaurant Manager

    Sept 2015 - Apr 2016

  • Front Desk Manager

    Jul 2014 - Sept 2015
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  Adp

  May 2016 - Feb 2017

  District manager - franchise & affiliations

  Giving business owners and franchisees the tools necessary to focus on their bottom line. ADP offers a single solution for Payroll, HR and Benefits, and even insurance services. From hire to retire, ADP helps you effectively manage your greatest resource: your people.

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  Sing sing dueling pianos

  Feb 2017 - Mar 2019

  Server / entertainer
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  Hilton garden inn

  Feb 2018 - Sept 2021

  Guest service agent
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  Ethos cannabis

  Sept 2021 - now

  Fulfillment specialist