Experience

• 

  Cognizant

  Jan 2004 - Dec 2005

  Mainframe programmer

  Mainframe programming in COBOL, DB2 and JCL

• 

  Northern trust corporation

  Jan 2006 - Jun 2011

  Mainframe engineering manager – global account management (northern trust bank)

  Developing the GAM (Global Account Management) Application to replace legacy screens; enabling fund managers to create and manage Wealth and C&IS customers and accounts. ($8Million)Managing BAU support and application maintenance including 24x7 support and incident resolution

• 

  Lloyds banking group

  Jul 2011 - Dec 2023

  Change governance lead lloyds banking group – tsb ipo creation & migration program

  Leading the IT PMO function for the TSB Migration program consisting of 12 platinum level projects, 40+ PMs, 20 development teams, numerous 3rd parties.

• 

  Barclays

  Oct 2017 - Jun 2020

  As a 3-month secondment assignment managed the delivery of a Return to Satisfactory plan for the UK Business Banking Financial Crime function to demonstrate to PRA that Business Banking has an action plan to manage its Financial Crime risks in an appropriate, robust and pro-active manner Product Lifecycle Catalogue:Lead the programme to create the target operating model for technology product management in Barclays and designing of a single process, tool and authoritative data source to manage the lifecycle of technology products • At an enterprise level managed the scoping, planning, delivery governance and quality assurance for 400+ PRA milestones and 22 Control Standards to help Barclays improve its Technology and Cyber Control environment to a Satisfactory position• Embedded a sustainable control governance process across Technology and Cyber to ensure continuous compliance

  • Senior Program Manager - Business Banking Financial Crime Controls Return to Satisfactory

    Apr 2020 - Jun 2020

  • Senior Program Manager - Product Lifecycle Catalogue

    Aug 2019 - Mar 2020

  • Senior Program Manager - Barclays Internal Control Enhancement Programme

    Oct 2017 - Jul 2019
• 

  Barclays

  Nov 2021 - now

  Helping Barclays GTIS and CTO to transform the Change delivery function to become focussed on customer-centricity and delivery of measurable value to the customers.Key Responsibilities:• Lead the transformation of the Change process for the combined portfolios of CTO and GTIS• Lead the 2024 customer focussed book of work planning and interlock across Tech for GTIS-CTO• Standardise Jira tooling usage and agile ‘ways of working’ across product and project teams Key Achievements:• Designed and implemented a framework that works for both Product and Project delivery • Brought 100% of the change initiatives (~70% were not under governance) under the oversight of a unified GTIS-CTO Change governance• Created an enterprise-wide dependency interlock process between GTIS-CTO and rest of Tech (reviewed dependencies for 100+ initiatives and conducted cross-functional roadmap review events)• Working with product teams across GTIS and CTO and for 200+ backlogs standardised the issue type definitions, issue hierarchy, workflows and reporting• Created an Agile coaching capability with in-house experts. Conducted basics training for colleagues Show less Helping Barclays CTO to build a Change capability and plan and execute its strategy through enterprise scale product and project delivery.Key Responsibilities:• Build a Change execution function and a supporting operating model in CTO• Run Annual Planning Cycles to build a strategic portfolio of work• Run Change oversight to review progress against plan and ensure compliance against Barclays mandatory Change Standards• Portfolio Operational Performance: Manage an overall ‘satisfactory’ position on operational aspects of the Portfolio i.e., finances, workforce, diversity, vendor, service management, risk and control• Engagement and Communications: Manage the engagement model and communication strategy between CTO and Barclays internal ecosystem and external strategic/aspiring 3rd party vendors• Run the PM/PMO shared services and Change practice in CTO• Support Talent Development and Retention for CTO, especially for Change job family• Represent CTO and support the Enterprise wide Change process transformationKey Achievements:• Transformation of CTO execution capability where the function is now delivering enterprise wide programmes and products (30+ strategic outcomes delivered yearly with >90% delivered on time and overall with 2% costs tolerance)• A consistent process, tooling and training is in place on how to start, deliver and close initiatives• A pool of trained PM/PMO/BA and Scrum Masters are making significant impact on delivery• CTO has become an attractive place for Change colleagues to advance their careers Show less Helping Barclays to set and manage an enterprise wide Tech product strategy and governance.Key Responsibilities:• Creating the Tech Domain operating model, building the domain teams• Building the annual book of work for domains (working across CIO areas) and day to day running of the TD programme• Running the enterprise-wide Tech Product governance with consistency across the 13 TDs• Transformation of Tech Domain operating model to become engineering focussedKey Achievements:• Baselining the strategic house position (invest, divest, maintain) for 5000+ TD products• Delivery of 60 strategic priorities: Including product strategies for RDBMS, API, Analytics, creation of the Architecture Handbook for app teams and for architecture governance across Tech, 300+ products evaluations, executing 60+ Proof of Concepts for new tech and decommissioning of 1000+ divest marked products from the estate• Enabling the Distinguished Engineers (DEs) - Supporting the on boarding DEs in CTO. Working with each DE (senior MDs) individually to organise their functions, strategies and providing programme management support (in individual capacity and via the PM/PMO shared services)• Simplifying the TD engagement model by consolidating 13 Tech Domains under 5 Engineering Domains, each lead by a DE. Reducing from 17 governance forums to 5 and reducing ~300 hours of governance forum time per year Show less Helping to uplift the experience, productivity and career growth of Developers at Barclays.Key Responsibilities:• Mobilisation of a cross functional programme across Technology to uplift the experience of developers in Barclays• Building consensus and sponsorship on the Business Case across Tech leadership• Day to day running of the programme and hand over the programme management responsibilities to a peer programme directorKey Achievements:• Making this a flagship programme for Developers in Barclays • Worked across tech teams to baseline the delivery plan• Managed delivery of key improvements on global developer induction process, roll out of the beta version of Developer Hub portal for authoritative guidance to developers, initiation of the Barclays Well Architected tool and launching of the developer career path (from starter to MD) Show less

  • Transformation for Change Delivery in CTO and Group Tech Infrastructure Services (GTIS)

    Mar 2023 - now

  • CTO Change Execution and Portfolio Management

    Jan 2022 - now

  • Programme Director – CTO Technology Domains

    Jul 2020 - Oct 2022

  • Director – Programme Manager Engineering Quality of Life Programme

    Nov 2021 - Jun 2022