
Timeline
About me
Assistant Manager: Cyber Risk Management: TaxCredit: HUD: M:ultifamily
Education

Carrington college california-sacramento
2008 - 2010Associate of science (a.s.) pharmacy
Experience

Americrops
Jan 2006 - Jan 2008Team leadercoordinated events for children in the greater Sacramento area for the "get fit now" program for children pre-k to 6th grade. One on one tutoring after school.

H&m
Nov 2008 - Sept 2014Sales advisorCorrespond with customer via phone, Email, Chat from the UK and USA.Assisted with orders, deliveries, payment, and store related inquiries.Managed and supported trainings for team initiativesAssisted management in daily business operations and monitoring H&M's promotional milestones.

Golden 1 credit union
Dec 2015 - Jun 2017Member servicesProcess daily service transactions, identifying opportunities to help members pertinent to Golden 1 products or services.Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance.Identify, investigate, and resolve member concerns, as well as process and complete member transactions.

Ist management
Oct 2017 - Sept 2018Office services specialistMaintain the highest Levels of customer care while demonstrating a friendly and cooperative attitude.Demonstrate Flexibility in satisfying customer demands in a high volume, production environment.consistently adhere to business procedure guidelines.File and upload legal documents.

Aaa-the auto club group
Oct 2018 - Jan 2019Member experience associate● Performs routine sales, service and operational functions for AAA Members including; DMV, cashiering, auto travel, notary and insurance sales support, with expectations for maintaining required standards, policies and procedures.● Promote products and services to achieve individual goals in support of meeting organization goals and objectives.● Placed orders for promotions on travel, DMV service, and Maps.

American recovery service
Feb 2019 - Jul 2019Transport specialistPerform routine follow up calls with tow companies about transport of vehicles and boats.use microsoft excel and office.Perform customer service task for over flow of calls to help customers locate unit.Process billing for tow, locksmith, and storage of units.

Rnb property management
Oct 2019 - Mar 2021Property specialistResponded to messages and inquiries from various parties and with well-developed active listening and open-ended questioning skills to promote quick issue resolution. Introduced prospective tenants to types of units available and performed tours of premises. Maintained Current Contract files as prescribed by company contract Policies and procedures. Performed coverage research to handle repair issues / Handel data for utilities and rent amounts for units to owner and renter. Due to the Pandemic, I was released from my duties. I was given a Letter of recommendation because of my ability to adapt and learn my position Profiectly, to keep up with the business needs. Show less

Doordash
Dec 2019 - nowDelivery driver
Aperto property management
Feb 2022 - Jan 2023Leasing consultant
Tri property management
Aug 2023 - Oct 2023Leasing manager
Sterling asset management company
Dec 2023 - Jan 2024Assistant manager
St. anton multifamily, inc
Apr 2024 - nowProperty specialist
Licenses & Certifications

Cyber risk management
Aperto property managementFeb 2022
Fair housing compliance (fhc)
Jwilliams staffingDec 2023
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