Experience

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  The connplex smart theatres

  Nov 2020 - Jun 2021

  Business development executive

  • Establish business all over the State of Bihar on a district Level• Handling clients - Rapport building• Manages account and a cordinator between head office and state office• Leads management through CRM and Excel

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  Whitehat jr

  Sept 2021 - Jul 2022

  User engagement executive

  Handled (100+) of inbound & outbound calls perday.• Met schedule using excellent planning andcoordination skills.• Demonstrated consistency hard work anddedication to achieve results and improveoperations.• Handled customer concerns and escalatedmajor issues to supervisor. And resolvedcustomer queries and problems using effectivecommunication and providing step-by.step solutions.• Established positive rapport through variouschannels.• Responded to customer emails with accurate,professional replies• Remained calm under pressure to handlecustomer complains and solve problems.• Maintained working knowledge of availableproducts and services. Show less

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  Ineuron.ai

  Dec 2022 - May 2023

  Intern

  Persuing Data Science - ML -DL-Python