Experience

• 

  Mitchell's salon & day spa / pump salon

  Jun 2011 - Feb 2014

  Lead receptionist
• 

  Daphne's funky friends

  Oct 2014 - May 2015

  Executive assistant/artist
• 

  Pomeroy

  Aug 2015 - Apr 2018

  • Project Manager

    Aug 2015 - Apr 2018

  • Project Coordinator

    Aug 2015 - Dec 2015
• 

  Pcms datafit

  Apr 2018 - Feb 2020

  • Project Manager + Scrum Master

    Mar 2019 - Feb 2020

  • Client triage + Quality Analyst

    Apr 2018 - May 2019
• 

  American modern insurance group

  Dec 2021 - now

  Project manager + scrum master

  • Develop project plan, milestones, and budgets per project scope • Monitor cost, timescales, and resources used, and take action where these deviate from agreed tolerances • Guide the team and organize how to leverage project management practices and values to maximize the delivery of business value • Build a trusting environment where issues are raised without fear of blame, retribution, or being judged, with an emphasis on correcting and problem-solving• Champion collaborative discussion, decision making and problem-solving • Drive internal and external team communication, improving transparency and radiating information • Continually enhance personal domain knowledge of systems, products, and industry• Deep understanding of Agile frameworks, coaching and facilitation• Provide guidance and support to team(s), managers, stakeholders and leaders to help them understand and embrace Agile values and practices • Conduct workshops, training sessions and ceremonies to enhance collaboration, transparency and performance • Introduce and champion the use of Agile metrics • Work with product owners to refine product backlogs, manage priorities, maximize business value, and manage communications with stakeholders. • Promote team empowerment through encouraging experimentation. Follow up and follow through on team experiments and commitments.• Assist in conflict resolution Awards:Yellowstone Program Spotlight - 2022Inclusive Partner - 2022Quality Steward - 2022Rising Star | WINspiration - 2023Authentic Expect - 2024 Show less