Experience

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  Quest diagnostics

  Jan 2010 - Nov 2016

  • Rebadged to Optum employee in 11/2016• Produce and maintain SQL database structures to support advanced analytic efforts.• Utilize computer programming knowledge to create scripts and automation tools for bulk processing.

  • Revenue Cycle Manager

    Jan 2015 - Nov 2016

  • Database Manager

    Jan 2013 - Jan 2015

  • Database Analyst

    Jan 2012 - Jan 2013

  • Senior Billing Representative

    Jan 2011 - Jan 2012

  • Billing Representative

    Jan 2010 - Jan 2011
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  Optum

  Nov 2016 - Jan 2023

  • Associate Director, Revenue Services

    Jan 2021 - Jan 2023

  • Senior Manager, Revenue Services

    Jan 2018 - Jan 2021

  • Manager, Revenue Services

    Nov 2016 - Jan 2018
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  Optum

  Feb 2023 - now

  Senior director, revenue services

  • Responsible for 160+ employees across 10+ distinct business units supporting specialty laboratories across the country.• Lead a Region that produces more than $1 billion in direct client revenue and cash, and over 57 million annual requisitions.• Specialize in advance testing offerings and reimbursement nuances.• Coordinate with functional areas including Finance, Revenue Recognition and Analytics, Compliance, Legal, HR, Sales, Commercial, and Franchise Leadership.• Integrate and standardize mergers and acquisition into the enterprise at a rate of nearly one per year.• Identify and implement a wide array of continuous improvement projects to consistently hit Incremental Cash targets.• Achieve CPI and SLA’s targeting Accounts Receivable, Cash, Customer Service, and Revenue Cycle objectives.• Direct a diverse team of billing manager, collectors, analysts, and medical coders, which utilize a variety of Lab Information Systems (LIS) as well as Billing Information Systems (BIS) Show less