
Timeline
About me
Performance Coach | Managing Human Performance | Performance Based Training | Instructional Design
Education

Westmar college
-Bachelors of art sociology
Salina central high school, salina, kansas
-Activities and Societies: Band and drama

Webster university
1987 - 1989Masters degree human resources management and services
Experience

Mchenry county court services
Sept 1982 - Jun 1985Court services officeInvestigate juvenile offenses, school and family systemsAuthor reports for the County Juvenile JudgeDesign recommendations for judicial dispositionSupervised 35 - 40 court ordered probationers.

Dst systems
Aug 1985 - Sept 1989Training specialistFacilitated New Employee Orientation: business goals, financial overview, investment process, keyboarding and system data entry.Designed and developed Job Specific training for seasonal workers

Percon, performance based training contractors
Sept 1989 - Jul 2009Consultant | project manager | instructional designer2001 - 2009 Coached Dine Equity staff to implement Robert Mager's Instructional Design ToolsDesigned performance based learning modules for Applebee's InternationalDeveloped On Boarding process and Instructional Materials for Applebee's Franchise and International Managers1992 - 2002 Project Manager for Creative Courseware, Inc. to develop performance based curriculum at Helzberg Diamonds, Kansas City Board Of Election 1995 Developed curriculum for the Center for Entrepreneurial Leadership at Ewing Kaufmann Foundation1991-1994 Project Manager for design, development and implementation of training modules for a national health insurance claims office. Designed curriculum and trained internal Trainers to implement systematic approach to improving performance at UMB, American Century Investors, Transamerica Insurance and IFTC, Investors Fiduciary Trust. Show less

Performance what?
Apr 2013 - nowExperienced practioner & coachNew business name, 30 years of experience, new focus on helping newcomers figure out the Performance Improvement Puzzle.Figuring out the human performance puzzle pieces that a Manager could apply to their current work is the mission of Performance What? Partnering with a graduate student or individual who is moving in to a performance improvement job sets up a perfect opportunity to design a custom learning map of concepts, models and tools that systematically support results.
Licenses & Certifications

Cpt, certified performance technologist
Ispi, international society for performance improvementJan 2003
Performance improvement workshop
Judith hale, hale associatesOct 2001
Information mapping
Information mapping, inc.Jan 1994
Criterion referenced instruction
Robert magerOct 1990
Volunteer Experience
Curriculum developer, facilitator, volunteer recruiter
Issued by Adult and children's religious education
Associated with Marilyn Spatz, CPTBook Sale Merchandiser
Issued by Johnson County Library on Jun 2000
Associated with Marilyn Spatz, CPTAdvisor
Issued by Code 3 Associates, animal welfare and animal rescue training on Jan 2005
Associated with Marilyn Spatz, CPT
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