Jesse Jackson

Experience

• 

  Bank of America Merrill Lynch

  Jan 2007 - Jan 2014

  Senior UAT Lead

  • Leading UAT testing team of 16 testers.• Managing four applications (DE, RDR, IQ and DEV) deals with Investment banking financial reports for Bank of America Merrill Lynch• Experience with any financial data systems such as Bloomberg, Thomson Reuters, The Markets, Market on Demand and The Markit (Bond hub).• Trouble Shooting and resolving all the issues for the above list of vendors.• Experience in preparing Test plan. Reviewing the Test case document and Defect Report• Analyzing the Functional Specification Document and Reviewing the Test Cases. • Organizing demo calls for Knowledge Transfer of the new functions in the FSD.• Executing the test cases and sending the defect reports to the Dev team and clients.• Attending Defect calls on daily basis to discuss the issues and defects of the application.• Act as SPOC to communicate b/w developers, and project team to resolve the issues• Assigning task for all the Testing Team members and ensure that all of them have sufficient work in the project.• Send the Status Report (Daily, Weekly etc.) to the Client and attending the regular client calls to discuss the weekly status with the client.• Entering defects in QC 9.0 and sending it to clients and Development team.• Continuous monitoring and mentoring of Testing team members.• Escalate the issues about project requirements to the clients as well as to the BA• Developing Rollout plans for the deployment of the application in production.• Attending Punch list calls and all technology calls in WEBEX for creating the tasks to be performed on Rollout.• Reviewing test cases and executing them for post deployment testing after the release.• Handling all the production issues and fixing them with the help of support team.• Providing SIGN OFF for the below applications after successful completion of testing and production deployment Show less

• 

  DataSourcer

  May 2014 - Apr 2018

  Senior Project Manager

  •Managing a Offshore team of 136 members•Managing Offshore Development, Design and Testing teams•Acting as a SPOC between Client, Top level Management and the Offshore team•Tracking performance of team members and Setting goals for every 6 months•Maintaining scorecard for the team members based on their performance•Reviewing Monthly scorecard and attendance•Conducting 1-1 session for yearly Appraisal Review•Monitoring both Development and Testing Life-cycles are followed up as per designed process without any breakups•Conducting Device testing for the Web applications whether it’s working as per Requirements and Designs (PSD)•Experience in preparing Test plan, Reviewing the Test case document and Defect Report•Providing Estimation for Design projects and Automated Testing projects.•Providing test scenarios and java scripts for Selenium based automated testing projects•Involving in preparing Proposal documents, SOW and Define document with the Business team as well as with Delivery team and Coordinating with Onshore team and Clients•Assigning task for all the Team members which includes Development, Design and Testing to ensure that all of them have sufficient work in the project.•Send the Status Reports (Daily, Bi-Weekly and Weekly) to the Clients and scheduling frequent client meetings to update the weekly status of the projects.•Entering defects in Redmine&JIRA sending it to clients and Development team.•Escalate the issues about project requirements to the clients as well as to the BA•Providing SIGN OFF for the below applications after successful completion of testing and production deployment•Maintaining Test Metrics to improve the testing process effectively.•Check for timely delivery of the status report and ensure it meets the deadline•Analyzing the new requirements for business and recommending those requirements to the project team.•Maintaining JIRA for tracking all the status of ongoing and Maintenance Projects. Show less

• 

  KBS Technologies P Limited

  May 2014 - Apr 2018

  Project Manager

  •Managing a ODC team of 40+ members•Managing and co-ordinating both Offshore Development and Design team •Tracking performance of team members and Setting goals for every 6 months•Maintaining scorecard for the team members based on their performance•Reviewing Monthly scorecard and attendance•Conducting 1-1 session for yearly Appraisal Review•Monitoring both Development and Testing Lifecycle are followed as per designed process without any breakups•Conducting Device testing for the Web applications whether it’s working as per Requirements and Designs (PSD)•Experience in preparing Test plan. Reviewing the Test case document and Defect Report•Providing Estimation for Design projects and Testing projects.•Involving in preparing Proposal documents, SOW and Define document with the Business team as well as with Delivery team and Coordinating with Onshore team and Clients•Assigning task for all the Team members which includes Development, Design and Testing to ensure that all of them have sufficient work in the project.•Send the Status Report (Daily, Bi-Weekly and Weekly) to the Client and attending the regular client calls to discuss the weekly status with the clients.•Entering defects in Redmine and JIRA sending it to clients and Development team.•Organising Goto Meetings with client for giving status updates and demo of current projects•Continuous monitoring and mentoring of Testing team members.•Escalate the issues about project requirements to the clients as well as to the BA•Providing SIGN OFF for the below applications after successful completion of testing and production deployment•Maintaining Test Metrics to improve the testing process effectively.•Check for timely delivery of the status report and ensure it meets the deadline•Analyzing the new requirements for business and recommending those requirements to the project team.•Maintaining PM tool JIRA for tracking all the status of ongoing and Maintenance Projects. Show less

• 

  Wall Street English

  Mar 2018 - Sept 2020

  Manager - Product Defect Management

  SPOC between Product owners, Business, Stakeholders and ODC teamSPOC between Business Technology and Operations team to manage the User casesManaging and Maintaining Defect Metrics across the ProductProduct Defect tracking for both Production and Staging using AGILE-JIRAManage high volume of defects and provide priority based on Triage callsInject the production tickets to Agile Team and get it fixed in frequent releases to reduce the defect counts and to increase the Quality of the productsProvide Release versionsProvide Release conditions and certify releases to DEV OPS team in order to deploy the changes to ProductionRe-Defined existing Defect Metrics from Higher measures to lower and achieved RAAG as Green. Also changing measures of each color band to lower scores.Defining Strategies and Objectives in order to maintain the consistency of RAAG. Show less

• 

  Pearson

  Apr 2018 - Dec 2019

  Manager - Product Defect Management

  SPOC between Product owners, Business, Stakeholders and ODC teamSPOC between Business Technology and Operations team to manage the User casesProduct Defect tracking for both Production and Staging using AGILE-JIRAManage high volume of defects and provide priority based on Triage callsInject the production tickets to Agile team and get it fixed in frequent releases to reduce the defect counts and to increase the Quality of the productsProvide Release versionsProvide Release conditions and certify releases to DEV OPS team in order to deploy the changes to ProductionRe-Defined existing Defect Metrics from Higher measures to lower and achieved RAAG as Green. Also changing measures of each color band to lower scores.Defining Strategies and Objectives in order to maintain the consistency of RAAG. Show less

• 

  Straive

  Sept 2020 - now

  • Associate Director Of Technology

    Feb 2022 - now

  • Senior Project Manager - Product Development

    Sept 2020 - now