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Emily Kamunde-Osoro PCC

Emily Kamunde-Osoro PCC

Customer Service Officer

Followers of Emily Kamunde-Osoro PCC19000 followers
location of Emily Kamunde-Osoro PCCKenya

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  • Timeline

  • About me

    HR Director, Leadership Coach, Founder @ Rise & Learn Global | Coaching, HR Outsourcing

  • Education

    • The Performance Solution (ICF accredited)

      2014 - 2014
      Professional Coaching Skills

    • Institute of Human Resource Management

      2011 - 2012
      Higher Diploma in Human Resource Management

    • Alliance Francaise de Nairobi

      1999 - 2000
      Diplome Commerciale de Langue Francais Commercial French Bien

    • University of Nairobi

      2007 - 2009
      MBA Human Resource Management

    • Moi University

      2000 - 2004
      Undergraduate Tourism Management

  • Experience

    • Kenya Airways

      Jan 2005 - Sept 2006
      Customer Service Officer

    • Syngenta East Africa

      Oct 2006 - Jul 2007
      Business Assistant to the Managing Director

      Managing all administrative duties including general correspondence and communication, data management, procurement of office supplies, coordination and management of conferences and workshops, travel arrangements, flight bookings, management meeting minutes preparation, management and coordination of site services

    • Syngenta

      Aug 2007 - Dec 2012

      Achievements•Successfully implemented the Syngenta Business Services in all business units in collaboration with HR Business partners and Centres of excellence•Identified gaps in job levelling at the Lawn and Garden business unit and conducted a job evaluation exercise providing for a grading system and salary structure•Conducted Performance Management Training and compensation and benefits awareness workshop for L&G Leadership team as part of capability development and improving the Performance management process•Was part of the transformation project team at Syngenta following major organisational changes and supported the leadership team on key transitional deliverables Show less

      • Head Human Resource East Africa

        Jan 2011 - Dec 2012

      • People & Organisation Development Manager - Africa & Middle East

        Jan 2010 - Jan 2011

      • Human Resource Business Partner

        Aug 2007 - Dec 2009

    • Jubilee Insurance Company Ltd

      Jan 2013 - Mar 2017
      Group Head of Human Resources

      Leading in the development and implementation of the Human Resources strategy in Performance &Talent Management, Employee Relations, Compensation & Benefits design and management while being the lead human resource business partner for the leadership team and Line management

    • Maxwell Leadership

      Aug 2016 - now
      Speaker, Coach, Trainer

    • International Coaching Federation

      Jan 2017 - Dec 2022

      • Global Director, Professional Coaches Board

        Jan 2019 - Dec 2022

      • President, ICF Kenya Chapter

        Jan 2018 - Dec 2018

      • President Elect, Kenya Chapter Board

        Jan 2017 - Dec 2017

    • Rise & Learn Global

      Apr 2017 - now

      Responsible for business strategy, financial growth, market development, training programs and people development. I oversee provision of various services including HR Outsourcing for SMEs, Training, Recruitment, Psychometric Assessments & Professional Coaching. I support organizations with HR strategy development, HR Operations efficiency, change management, executive coaching and Leadership development. Responsible for financial growth, setting up systems and governance structures, People Management, Strategy development and implementation.

      • Director - Board Member

        Apr 2017 - now

      • Leadership Coach & HR Leader

        Apr 2017 - Jan 2024

      • Chief Executive Officer

        Apr 2017 - Jan 2024

    • Erickson Coaching International

      Mar 2018 - now
      Partner

      Providing ICF accredited training programs in Africa for Business Leaders, Entrepreneurs, Trainers and Human Resource Professionals in both public and private institutions. We provide this through our flagship professional coach certification program 'The Art & Science of Coaching'. Other coach training programs include Workplace Coaching and Coaching Competencies for Leaders among others.

    • PAC University

      Dec 2020 - now
      Member of Governing Council

    • Skillsoft

      Jan 2021 - now
      Executive & Leadership Coach

    • TradeMark Africa

      Feb 2024 - now
      Human Resources Director

  • Licenses & Certifications

    • John Maxwell Certified Coach, Speaker & Trainer

      The John Maxwell Team
      View certificate certificate

    • Gallup Strengths Coach

      Gallup
      Apr 2023

    • RIKA Leadership Programme

      RIKA Learning
      Jun 2023
      View certificate certificate

    • Professional Coaching Skills

      The Performance Solution

    • Leadership Circle Practitioner

      Leadership Circle
      Jun 2023

    • Professional Certified Coach (PCC)

      International Coaching Federation
      Jul 2022
      View certificate certificate

  • Honors & Awards

    • Awarded to Emily Kamunde-Osoro PCC
      COYA Manager of the Year 2014 (KIRIT DAVE Award) Kenya Institute of Management (Company of the Year Awards) Nov 2014 CITATION BY KENYA INSTITUTE OF MANAGEMENT CATEGORY : 2014 MANAGER OF THE YEARThis Manager has demonstrated passion and drive for change in the pursuit of excellence. The manager has initiated policies and innovation whose implementation has impacted the productivity and overall performance of their organization significantly.This manager has led the OPI process the organization, spearheaded the implementation of recommendations of previous participation and leads by… Show more CITATION BY KENYA INSTITUTE OF MANAGEMENT CATEGORY : 2014 MANAGER OF THE YEARThis Manager has demonstrated passion and drive for change in the pursuit of excellence. The manager has initiated policies and innovation whose implementation has impacted the productivity and overall performance of their organization significantly.This manager has led the OPI process the organization, spearheaded the implementation of recommendations of previous participation and leads by example. The manager is a mentor and role model to many other aspiring managers in the country. Show less
    • Awarded to Emily Kamunde-Osoro PCC
      Manager of The Year Jubilee Insurance Company Jan 2014 In recognition of exemplary standards set by offering outstanding leadership, mentorship and positive influence in 2013