Sydney Walter

Experience

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  Kenya School of Government

  Apr 2019 - Sept 2019

  Procurement Intern

  During my time at the Kenya School of Government, I attained hands-on experience in various supply chain management aspects, including tender evaluation, receipt and inspection of deliveries, and day-to-day store management. I successfully handled tasks such as generating goods received notes, raising local purchase orders, and maintaining accurate stock balances using Pastel software.Additionally, since I was placed in the stores department, I also got to deliver big time in vendor management systems as well as maintaining supplier relationships by liaising with them in time to ensure no stock emergencies and in return, working in tandem with the finance department by timely forwarding of Goods received notes and completed Local Purchase Orders to the department for timely payment of suppliers for goods delivered. Show less

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  Antarc Limited

  Dec 2019 - Mar 2021

  Logistic and Customer Experience Officer

  I have previously worked as a Logistics Officer at Antarc Limited where I played a crucial role in facilitating morning deliveries, ensuring smooth operations for technicians, and optimizing customer satisfaction. This involved detailed documentation, including delivery locations, client names, contact details, and expected delivery times. Additionally, I meticulously managed stock transfers using the S.A.P system, showcasing a commitment to precision and accuracy in maintaining inventory records.A significant aspect of my role was maintaining comprehensive customer interaction records, emphasizing the importance of building strong client relationships. As a team leader overseeing 20 warehouse juniors, I conducted continuous training sessions to enhance customer service efficiency. Collaboration was key, and I worked closely with outsourced drivers to ensure seamless operations, aiming for optimal customer satisfaction and accountability throughout the delivery process.Beyond the point of delivery, I prioritized after-sale customer service, providing pre-delivery notifications, and conducting follow-ups to guarantee client satisfaction with both delivered items and technical work. This approach showcased a commitment to ongoing positive client relationships and comprehensive customer care.The role also demanded proficiency in report compilation, and I excelled at generating necessary reports, including tracking vehicle movements to provide accurate delivery timings to clients, contributing to transparent and well-documented processes. Show less

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  Kenya Government

  Feb 2021 - now

  Security Professional

  In my most recent position as an Administration Police Officer serving under the Rapid Deployment Unit having underwent rigorous training in legal studies, criminal investigation skills, human rights, and counter-violent extremism. These essential units equipped me with critical and tactical skills, which are continuously put into practice on a daily to attain national security objectives in both civilian and operation areas.