Matt Waugh

Matt Waugh

Followers of Matt Waugh683 followers
location of Matt WaughOrange County, California, United States

Connect with Matt Waugh to Send Message

Connect

Connect with Matt Waugh to Send Message

Connect
  • Timeline

  • About me

    Principal, Client Success at ADP

  • Education

    • University of Southern California

      1992 - 1997
      Bachelor of Science (B.S.) Physical Sciences

      Activities and Societies: Tau Kappa Epsilon Bachelor of Science, Physical Sciences - Rigorous combined science program that included upper division coursework in Chemistry, Physics, Geology, and Astronomy.

    • National University

      2001 - 2003
      Master of Business Administration (M.B.A.) Business Administration and Management

      Global Master of Business Administration (GMBA) - The focus of this program is onmultidisciplinary approaches, including economic, political, and cultural analyses in the strategic planning and development of national and international business

  • Experience

    • ADP

      Jun 2003 - now

      As an HCM Product Leader, I drive sales readiness for ADP's premier Human Capital Management system, Vantage. I am embedded in the Product, Service and Marketing functions of the business. From this position, I am able to coordinate communications, messaging, tools and learning needs for the ADP Sales organization. My role helps to ensure that our sales representatives are able to effectively promote the latest and greatest that ADP has to offer across the spectrum of its Human Capital Management solutions. Show less As an ADP Client Account Executive, I am responsible for managing the relationship with clients that have implemented our industry leading human capital management solution, ADP Vantage HCM. I provide account leadership by coordinating the efforts of consultants across multiple work streams, driving towards seamless delivery of world class service. I regularly engage with client stakeholders and executives to ensure critical business needs are being met, and facilitate discussions with all ADP partners. Show less

      • Principal, Client Success

        Oct 2016 - now
      • HCM Product Leader

        Dec 2015 - Oct 2016
      • Client Account Executive

        Apr 2013 - Nov 2015
      • Implementation Consultant

        Jun 2005 - Mar 2013
      • Education Specialist

        Jun 2003 - May 2005
  • Licenses & Certifications

    • Fundamental Payroll Certification (FPC)

      American Payroll Association (APA)
    • Professional in Human Resources (PHR)

      HR Certification Institute (HRCI)
    • Project Management Professional (PMP)

      Project Management Institute (PMI)
    • Senior Professional in Human Resources (SPHR)

      HR Certification Institute (HRCI)
    • 3rd Degree Black Belt - Shaolin Kempo

      United Studios of Self Defense
      Nov 2013
    • Customer Success Leader Certified Professional

      Gainsight
      Mar 2023
      View certificate certificate
    • 4th Degree Black Belt - Shaolin Kempo

      United Studios Of Self Defense
      Jul 2018
    • Customer Success Manager Certified Professional

      Gainsight
      May 2022
      View certificate certificate