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Cabrine Asingwire PMP®

Cabrine Asingwire PMP®

NOC ENGINEER

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location of Cabrine Asingwire PMP®Kampala, Central Region, Uganda

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  • Timeline

  • About me

    TECHNICAL SUPPORT ENGINEER at Nokia Networks | QUALITY ASSURANCE | CUSTOMER EXPERIENCE MGT | BEng TE | PGD PPM | MBA | PMP

  • Education

    • Insurance Institute of Uganda

      -
      Certificate of Proficiency Insurance Distinction

    • Uganda Management Institute

      2022 - 2023
      Postgraduate Diploma Project Planning & Management

    • KYAMBOGO UNIVERSITY

      2005 - 2009
      Bachelor of Engineering (B.Eng.) Telecommunications Engineering

      Bachelor of Engineering in Telecommunications Engineering

    • BWERANYANGI GIRLS S.S.S

      2003 - 2004
      High School

      PEM/F.A P- PhysicsE- EconomicsM- MathematicsF.A-Fine Art

    • Maryhill high school

      1999 - 2002
      High School

    • Uganda Martyrs University

      2019 - 2022
      Master of Business Administration - MBA Business Administration and Management, General

    • Makerere University

      2007 - 2008
      CCNA

      CCNA

  • Experience

    • Uganda Telecom Ltd

      Jul 2009 - May 2011
      NOC ENGINEER

    • Nokia Networks

      Jun 2011 - now

       To Maintain full control centrally of all sites through 24/7- 365 surveillance systems to provide maximum possible service availability and performance. To Manage NOC resources efficiently through scheduling shift rosters, leave, and constantly monitoring the individual team member's performance in accordance with the established/agreed upon key performance indicators. To Ensure the correct management of NOC systems and tools (OSS tools, Tracking tools) to achieve optimum operation at all times. To Ensure performance reporting on network performance parameters (uptime, mean time to restore (MTTR), Mean time between failures (MTBF) etc) to facilitate management decision making Show less

      • Technical Support Engineer

        Feb 2015 - now

      • NOC TEAM LEADER

        Jun 2011 - Feb 2015

  • Licenses & Certifications