Indy Bansal

Experience

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  Nuffield Health

  Sept 2006 - Mar 2008

  PA/Office Manager

  • Reviewed and introduced new and improved administration processes for various departments.• Worked on various projects including a confidential acquisitions project utilising Prince2 methodologies.• Managed complaint procedure and adherence to company policies and Health Care Commission standards.

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  Safestyle UK

  Apr 2008 - Nov 2008

  Process Consultant

  Managed the budgeting, scheduling, research and writing of the project.Undertook company wide assessment of departmental processes and their effectiveness. Analysed data, reports, procedures and conducted staff interviews with subsequent introduction of improvements.Wrote processes for stakeholders ensuring workability and effective relationships were built.Developed and successfully introduced new and efficient processes for customers, vendors and support management. Compiled Standard Operating Procedure files for all departments – led to improved efficiency and cost saving.Managed end of project review meetings to ensure successful implementation plans. Show less

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  Kier Group

  Nov 2008 - Nov 2009

  P21+ Bid

  Liaised with Project Board to agree a strategy and develop process map of the work required for P21+ framework bid.Effectively managed projects to ensure resources were correctly allocated enabling deadlines to be met.Provided key data analysis and reporting to Directors. Ensured our stakeholders worked in unison with us; understanding and listening to any concerns they may have and implementing any action required.Managed over 100 partnering companies through the process of framework bids.Worked with the P21 NHS implementation managers to ensure adherence to legal/key requirements and standards.Designed and delivered educational workshops to explain the process.AchievementsSuccessful delivery onto the P21+, BSF and PCIP frameworks.Built excellent, sustainable relationships with stakeholders who also bid with our competitors on the same bids. Ensured conflicts of interest were quickly recognised and mitigated where possible.Successful delivery of education workshops. Show less

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  Yorkshire Forward

  Dec 2009 - Apr 2010

  Integreat Yorkshire

  • Delivered board report detailing findings and recommendation for adding value/cost saving on various European Commission projects.• Successfully streamlined design review service.• Built strong effective relationships with stakeholders.

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  Ghd

  Apr 2010 - Sept 2010

  Projects

  • Successfully delivered an international communications and vision project.• Compiled report on staff engagement for the People Director, which was used to gain a better, and more efficient way of working.• Utilised innovative tools such as a learning map to demonstrate the company’s vision.

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  Promise PR

  Jan 2011 - Nov 2011

  Project Manager Contract

  • Liaised with multiple clients from various industries including, financial, construction and telecoms. Created the roadmaps for success. Projects included internal re-organisation and strategic commercial projects. • Ensured projects ran to specification, time and budget whilst delivering quality of work. • Assisted clients with stakeholder engagement strategies and management plans.Providing support to clients at implementation stage after their projects.Assisting clients with their stakeholder engagement strategies and management plans.AchievementsEffectively working with multiple clients from various industries including, financial, construction, and telecoms. Adding value quickly and realising quick wins as priority. Identifying and creating trajectory plans for work that was required for project success. Show less

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  Leeds West Clinical Commissioning Group

  Nov 2011 - Jun 2012

  Programme Manager (Contract)

  NHS Leeds West Clinical Commissioning Group is dedicated to supporting the health of local people. A statutory NHS organisation responsible for local health budgets, ensuring the planning and funding of high quality healthcare to those living in the area. • Created trajectory for gaining statutory authorisation as a Clinical Commissioning Group.• Ensured engagement of staff and stakeholders through timely and considered communication.• Collated requirements through workshops, user groups and working with advisory bodies.• Generated all benefits mapping and realisation plans.• Produced Programme plan and strategies in-line with Prince2.• Established a Project Management Office within a very short period of time.• Positive feedback from a OGC Gateway Review on how the programme was being run. Show less

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  EMIS

  May 2012 - Jan 2015

  Senior Project Development Manager

  EMIS clinical systems are already used by over 5,000 healthcare organisations across the UK, from GP practices and out-of-hours services, to community care and sexual health services. • Project managed the delivery of a Business Continuity solution allowing GPs to continue practicing and providing care should the N3 network fail.• Delivered various Cross Org projects allowing primary and secondary care to share data and provide a more joined up approach of working, benefiting patients and clinicians. • Implemented the Care Record Growth Chart to help GPs plot the growth of children.• Worked on various community, mental and child health programmes to support efficient working, safety and outcomes, continuous care and paperless solutions. • Successfully delivered a mobile pharmacy application for RX Integration (sister company) which allows patients to order repeat prescriptions via mobile technology. This required collaborating and co-ordinating a 3rd party development company based in Poland, and India, which was a new approach for the company.• Concurrently managed a portfolio of disparate projects across the range of EMIS’s product areas, co-ordinating resource and delivery between these.• Wrote joint change management strategies to ensure all benefits fully realised.• Worked with clients to agree benefit criteria, setting KPI’s to monitor success.• Identified potential risks, issues and proactively generated solutions to address them. • Provided input into the companies Project Management Quality Gate process.• Experience working as a SCRUM Master. Show less

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  Equifax

  Jan 2015 - Apr 2015

  Senior IT Project Manager (Contract)

  Equifax Inc. is a consumer credit reporting agency in the United States, considered one of the three largest American credit agencies.• Assigned as IT Programme Manager to the largest programme of work ever undertaken at Equifax in the UK, PCI DSS (Payment Card Industry Data Security Standard). • Collated programme requirements and plan to track and report progress.• Ensured all change management activities were identified and scoped. Wrote internal communication strategy, designed and held workshops to provide a forum for people to learn, co-ordinate and bring about a healthy environment for change and ownership.• Improved interdepartmental relationships to help create a more effective environment for the programme of work.• Worked productively with various project management techniques and un-structured working within the programme.• Acted as SCRUM Master. Show less

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  NHS

  Apr 2015 - Jul 2015

  Senior Project Manager (Contract)

  A rapidly expanding medical centre aspiring to deliver services fit for modern 21st century lifestyles and a leader in innovative thinking and working. • Set up an ENT clinic in very short timescales and challenging budget.• Identified all potential problems, risks and issues and managed these effectively.• Streamlined the eye clinic service to provide a more efficient way of working which resulted in a higher number of patients being seen.• Co-ordinated various third parties to ensure continuity of care and excellent patient experience.• Worked with local CCGs to ensure engagement and awareness of our leading, innovative ways of working and their buy-in to our offerings.• Liaised closely with the practice partners, including visits to America to review different ways of working to the UK and how these could fit within our services.• Received excellent feedback from all partners, colleagues and patients.• Ensured all involved understood their information governance responsibilities. Show less

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  North Tees and Hartlepool NHS Foundation Trust

  Jul 2015 - Oct 2015

  Contract Programme Management

  Recruited to lead the IT elements of the new Electronic Patient Record System Programme. Working with Intersystem to deliver its first English Edition of TrakCare.• Reviewed programme plan including, redefining deliverables, re-baselining and agreeing new delivery dates.• Wrote and facilitated adoption of the change management strategy, ensuring all areas of business were identified, involved and aware of required actions for successful delivery. • Responsible for capturing, analysing, managing and mitigating risks and issues.• Quickly built effective relationships and used these to benefit the programme.• Gave conscious, accurate updates on progress against plan.• Ensured information governance standards were understood and achieved during migration and stood up to audit. Show less

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  CSC

  Nov 2015 - Sept 2016

  IT Programme/Project Manager (Contract)

  CSC is a leading provider of consulting and outsourcing solutions to blue chip clients across all major industry sectors in the UK.• Hired to work on the NHS Data Repatriation Programme which consisted of returning a final copy of the ASR’s (Authority Service Recipient) Data, closing their service and deleting their data. Total of 310 ASRs. Management and migration of data.• Asked to cover the Implementation Programme Manager’s role for 3 months until the permanent member of staff became available from his current work.• Set up the PMO for the Programme in line with company standards and best practice.• Worked with various services including iPM PAS & A&E, SAP, Lorenzo, Ormis, EDIS, iCM and TPP. • Agreed milestones, on-boarding process, reporting mechanism’s and first of type entry and exit criteria with the Authority (NHS Digital).• Created and embedded a change management strategy to support delivery, success and business as usual.• Managed the creation of programme and technical integration plan, inventory and decommissioning readiness review checklists.• Ensured that projects were correctly prioritised and resourced to meet the scope of the Programme.• Worked with trusts to support them through the repatriation process and agree a joint plan to close their service.• Ensured ISO27001 data sharing standards were upheld and the three principles maintained. Workshops held to ensure all involved were aware of their responsibilities.• Working knowledge of the IG Awareness toolkit with NHS Digital. Show less

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  Greater Manchester Academic Health Science Network (GM AHSN)

  May 2017 - May 2018

  Project Account Manager (Contract)

  Delivering the a joint Primary and Secondary care solution designed by LumeriaDX and governed by GMAHSN across Greater Manchester. DataWell is an innovative digital infrastructure that enables doctors and care professionals in Greater Manchester and East Cheshire to share and view the patient and client information they need, when they need it, to improve care. • Improving the Programme Governance framework in lieu of a Programme Manager.• Working closely with CIOs and CCIOs across 5 Localities at CCGs, MBC’s and trusts to determine scope, milestones and timescales for implementation of DataWell.• Ensuring alignment of my localities to the overall Programme Plan.• Leading the Pathology work for the IT and Delivery teams. • Delivered the First of Type between Community and Primary providers, in very short timescales, which is still inflight and has had excellent feedback from all parties. • Working with Community providers on the requirements for the patient app.• Co-ordinating the technical set-up between sharing parties and data processors.• Ensuring Information Governance requirements are identified and in place.• Delivering user training. Show less

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  NHS Digital

  May 2018 - Oct 2019

  • Created the End User Declaration and conformance requirements in-line with NHSD legal, Information Governance & Clinical Safety Requirements.• Completed Statements of Work for digitisation of documentation to enable the smooth running of GP Connect in BAU. • Worked closely with the Technical Architects to devise approaches for creating and publishing standards. • Created go/no go checklists.• Worked with internal and external stakeholders to prioritise the next set of requirements and ensuring they were captured in the Programmes backlog in JIRA.• Ensured velocity for deliver was maintained and in-line with the Programmes requirements. Show less Working on the Clinical Triage Programme in Urgent and Emergency Care and GP Connect• Managing relationships with Urgent and Emergency suppliers and providers, working with them to explore opportunities for new technologies.• Established standards and specifications that suppliers can use to meet the interoperability requirements for NHS systems.• Liaised with Service Designers and User Researchers to design services based on new technologies capturing these requirements in JIRA.• Worked with providers and suppliers to write and embed business change processes. • Acted as an Agile coach for the incumbent teams and tracked sprint velocity through Kanban. A source of Agile expertise for moving teams from the MSP model to Agile/Hybrid.• Working in-line with GDS. Show less • Worked with both Nomensa and Digital Child Health (DCH) Team at NHS Digital to identify and deliver the Business Rules and Requirements for a National Failsafe Management Service (NFMS) that will be used to monitor all children in England.• Set up a team for successful delivery. Remove obstacles, track progress, facilitate meetings and help the team organise itself.• Developed and delivered a baseline plan in MS Project to deliver the NFMS specification of requirements to cover event level rules-based alerting for the Healthy Child Programme.• Worked initially with beta suppliers and subsequently with all suppliers commissioned to supply DCH services. • Liaised with other domains that the DCH programme is dependent on for delivery e.g. Interoperability and Architecture.• Supported communication activities including writing web content and engagement events.• Managed risks and issues, managing and maintain these within the corporate tool.• Worked alongside the DCH Business Analysts and Architects to align the business requirements as they emerge and capturing them in JIRA.• Arranged and facilitated workshops with stakeholder consumer groups, including clinicians, midwives, suppliers, Royal Colleges, NHS England and Public Health England to provide them with information and/or to get their input into key areas of programme activity. Show less

  • Senior Enablement Project Manager (Contract)

    Apr 2019 - Oct 2019

  • Project Delivery / Relationship Manager (Contract)

    Oct 2018 - Apr 2019

  • Service Delivery Manager (Contract)

    May 2018 - Oct 2018
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  Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)

  Jan 2020 - Jul 2020

  Consulting Project Delivery Manager

  OneVision Project Delivery Manager (SystmOne) Project Managing deliver of the OneVision project, delivery of a Mental Health Electronic Patient Record. Managing a blended team of consultants and trust staff. Produced a comprehensive delivery plan which was approved by the relevant governance group. Setting up the PMO and project governance in line with best practise. Ensuring the correct tools were in place to support and respond to the needs of the project. Reporting to the Steering Group and Clinical Design Authority (CDA). Re-planning due to COVID-19 and putting a plan in place that was successfully signed off by the Digital Transformation Board (DTB) ensuring all C3 staff we’re kept in their roles while the trust staff were redeployed within the trust to deal with the COVID-19 response. Re-planning on how to recover the project within the trust and what potential new go-live dates could be. Show less

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  Derbyshire Healthcare NHS Foundation Trust

  Jul 2020 - Jul 2022

  OnEPR Programme Delivery Consultant

   Programme Delivery Manager of the OnEPR Programme, delivering a Mental Health Electronic Patient Record (EPR) over three phases. Children, Adult and Older People.  Started 6 weeks before the phase 1 go-live and created a plan, which supported a successful go-live within a short space of joining.  Introduced a governance framework which was suited to the client and skill set within the programme. Also, delivery of all templates and tools to support the framework. Ensuring the programme was clinically driven by engaging clinicians in the right environments at the right time.  Built successful team dynamics and harnessed the skills within the team which created a happy working environment and team spirit. Also ensured the programme benefited from all the skills available. • Successfully delivering all 3 phases virtually only having met some of the team once.• Delivered lessons learned report, after each phase to the board. These were put together throughout the life cycle of the programme ensuring we learned lessons throughout the programme and not just at the end of each phase. • Created and handed over the optimisation plan including timeline and resource requirements.• Planned and successful handover to BAU. Show less

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  Bermuda Hospitals Board

  Jul 2022 - Nov 2022

  EPR Programme Consultant

   Hired to support and mentor the Programme Director to enable successful delivery of a big bang, Island wide go-live. Introducing programme governance and providing education and help to the project managers where needed. This provided further skills within the programme that were beneficial to all. Collating a Programme delivery plan that is cognisant of resource, dependencies, risks and issues. Overseeing the creation and sign off, of the technical and organisational cut over plans.  Ensuring close working with clinical colleagues, creating forums for them to input and augment delivery yet being mindful of their day jobs. Ensuring they lead the discussions with colleagues about changes in working practices. Building strong, respectful relationships with the partners (Cerner, S&P and BHB) which created an effective working environment. Successful delivery of the EPR from a largely paper-based environment.  Closely working with the communications team to ensure timely, creative, and clear messaging. Supporting the creation of a BAU team to support the programme once the programme closes.  Introduced a system to capture optimisation requirements and prioritise them. Produced and presented a collaborative, programme wide lessons learned to board. Show less

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  Bradford District Care NHS Foundation Trust

  May 2023 - Jul 2023

  Project Delivery Manager

   Appointed to deliver a new unplanned care unit in line with the Transformation of Community Nursing Services, within a ten-week timeframe. Introducing a project and governance framework that meets the needs of the trust and audit requirements.  Creating a delivery plan cognisant of resource, dependencies, risks and issues. Proactively managing progress. Working with IG and Clinical Safety colleagues to ensure delivery of a safe solution.  Providing guidance to the Steering Committee.  Working closely with BAU colleagues to ensure a smooth transition period and handover. Show less