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Sisa Mataika

Sisa Mataika

Helpdesk Technician

Followers of Sisa Mataika601 followers
location of Sisa MataikaPort Moresby, National Capital District, Papua New Guinea

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  • Timeline

  • About me

    Manager IT Infrastructure Operations at Bank of South Pacific Ltd

  • Education

    • University of South Pacific

      2002 - 2002
      Foundation Science Science

      Foundation Science

    • Yat Sen Secondary School

      1998 - 2001
      High School Science

      Science

    • CPIT (Christchurch Polytechnic Institute of Technology)

      2003 - 2004
      Bachelor’s Degree Computer and Information Sciences and Support Services Incomplete

      Information Technology

  • Experience

    • Clariti (South Pacific)

      Aug 2004 - Feb 2005
      Helpdesk Technician

      Helpdesk and end-user support for staff of Telecom Fiji, Connect Fiji, Fiji Fish and Credit Corp AD administration LAN administration File Servers Administration Log and escalate jobs to onsite engineers

    • Clariti (South Pacific)

      Nov 2005 - Aug 2008
      System Engineer

      HP and IBM Server hardware, software installation, configuration and maintenance PC hardware assembly, software and installation Active Directory design, implementation and maintenance MS Exchange implementation and maintenance ISA implementation and maintenance Citrix Presentation Server 4 implementation and maintenanceAdministration of 800 user Citrix FarmManage and maintain backups Work with helpdesk team to ensure all calls are resolved promptly

    • Daltron Solomon Islands

      Aug 2008 - Jan 2012
      Senior Technical Engineer

      Deploy and maintain Enterprise HP Server hardwareComputer Network assessment, maintenance and trouble shooting PC hardware assembly, software and installation Active Directory design, implementation and maintenance MS Exchange implementation and maintenance ISA implementation and maintenance Project implementation Project Management Onsite client support

    • Daltron PNG

      Jan 2013 - Jan 2021

      IT Infrastructure Team Lead PresalesInfrastructure Architecture Designs Management of TeamInfrastructure IntegrationSystems Support Manage Team Certification Levels and Partner Status Levels Design, deploy and maintain Enterprise HP Server and Storage equipmentDesign, deploy and maintain Microsoft productsDesign, deploy and maintain VMWare productsProject Implementation Manage Infrastructure team on a daily basis Manage Training and Certification for team membersManage HP, Microsoft and VMware partnership levels Show less

      • Technical Services Group Manager

        May 2018 - Jan 2021

      • Head of Corporate Sales

        Feb 2017 - Jan 2021

      • Senior Engineer

        Jan 2013 - Jan 2021

    • Bank of South Pacific Ltd

      Jan 2021 - now
      Manager IT Infrastructure Operations

  • Licenses & Certifications

    • Citrix Certified Professional

    • HP Advanced Sales Certified - Enterprise Server Solutions and Services [2014]

    • HP ASE - Advanced Server Administrator V8

    • HP ASE - Server Solutions Integrator V8.1

    • HP ASE - Storage Solutions Architect V1

    • HP ATP - Blade System Solutions Integrator V8.1

    • HP ATP - Server Administrator V8

    • HP ATP - Server Solutions V1

    • HP ATP - Storage Solutions V1

    • HP Sales Certified - Converged Infrastructure Solutions [2014]