Brody Sheets, ARM, HCCP

Experience

• 

  Ball State University

  May 2011 - Dec 2011

  Web Production Assistant

  • Prepare, organize and complete the transition of university website data to new content management system.

• 

  Pedcor Management Corporation

  Dec 2011 - now

  ~ Assist in the development of company policies and procedures, including the Daily Operations SOP as well as other organizational and operational documents.~ Create and maintain company forms used by employees and prospects/residents.~ Assist in the development, support and training of proprietary property management and accounting software - including forward facing online resident portal and application portal.~ Assist in the development, support and training of the company website, employee education/training platforms, personnel management databases and other internal systems.~ Provide guidance and recommendations regarding internal policy violations, asset and staff performance.~ Assist in the documentation of behavioral issues and employee separation as requested. Show less ~ Increase development and functionality of the online residential management systems with I.T. and software developers.~ Produce and develop new uses for online management systems and associated modules.~ Communicate updates and provide ongoing training and support to site staff.~ Support, train, ticket and track all issues with online systems.~ Contribute to the continuous development, organization and revision of company policies, procedures and training programs.~ Review and revise property management forms, reports, manuals and materials.~ Communicate concerns of performance standards and abilities of company staff members.~ Collaborate website management and enhancements for company and individual community pages with I.T.~ Coordinate I.T. rollouts and equipment distribution. Show less

  • Assistant Director of Management Operations

    Mar 2021 - now

  • Management Systems Specialist

    Apr 2017 - Mar 2021

  • Property Manager

    Mar 2015 - Apr 2017

  • Property Manager

    Jul 2013 - Mar 2015

  • Leasing Representative

    Apr 2012 - Jul 2013

  • Leasing Representative

    Dec 2011 - Apr 2012