Rohith V

Experience

• 

  Capgemini

  Mar 2021 - Jun 2021

  PLM intern at Capgemini
• 

  Avrils'Qs'

  Apr 2021 - Jul 2021

  Sales Division
• 

  Capgemini

  Sept 2021 - Nov 2023

  ● Developed on-demand customer card generation.● Collaborated on cross-functional teams for effective solutions, maintained docs, reviewed codefor quality.● Worked with stakeholders to gather requirements, design, and implement Salesforce featuresaligned with goals and needs. Created user stories and developed it with accurate acceptancecriteria which was helpful in developing timely solutions.● Effectively conducted Sprints to deliver the committed stories within the sprint and delivered itwith 90% effectiveness with no issues and considerably low roll backs.● Increased sales productivity and lead conversion through round robin lead assignment usingApex Triggers.● Improved email marketing efforts by building email functionalities using Visualforce pages, Apexclasses, and workflows.● Designed and developed an apex batch class to send inactivity emails to customers, resulting ina significant reduction in customer churn and improved customer engagement.● Optimized current code to improve performance and use far less SOQL, DML, and best practiceswhich lowers the likelihood of hitting governor limits. Show less ● Configured multiple Salesforce orgs with custom objects, fields, permission sets and validationrules through admin configurations● Worked closely on designing and implementing email service to attach the incoming email to beattached to the Activities tab of an account.● Created scheduled jobs to automate the status change and processing of an account to beconverted to a lead.● Created workflows to avoid missing or refilling of fields to auto populate on Opportunity,Account and contacts from lead at the time of lead creation.● Participated in the collecting of business requirements, development, and deployment phases.● Best practices implementation of Apex classes and triggers. Show less

  • Senior Analyst,Salesforce Developer

    Apr 2023 - Nov 2023

  • Salesforce Developer

    Sept 2021 - Apr 2023
• 

  IDFC FIRST Bank

  Oct 2023 - now

  Salesforce Developer

  ● Worked on creating service request automation, optimising workflows, and reducing manual tasks.●Implementing end-to-end implementation from API offer retrieval to offer updates●Developed the process to conditionally view and send NOC to customers from the UI using aura,visualforce pages and flow●Created custom methods to log exceptions from an LWC component and apex classes.●Created custom logic to display offers relevant to the customer using LWC, Aura and apex classes.]