Jonathan Austin-Wright

Experience

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  Papa Murphy's International

  Jul 2005 - Jan 2009

  Shift Supervisor

  Opening and closing, including all cash hangling.Preparation of produce and dough.Ordering product.Managing a small crew with a focus on excellent customer service and sales growth.Maintaining clear communication in high stress and fast paced situations.

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  Xanterra Travel Collection

  Apr 2008 - Jul 2008

  Line Cook

  Prepared breakfast, lunch and dinner independantly for the employee dining room. Prepared and cooked breakfast and lunch for guests of Lake Lodge.Maintained professional standards of cleanliness and mise en place.Maintained clear communication in high stress and fast paced situations.

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  Residential Programs and Services, IUB

  Jul 2008 - Mar 2009

  Shift Supervisor

  Ran dinner shift day part, and was responsible for overseeing the close of hot line, cold line, and grocery.Responsible for close cash handling.Maintained clear and effective communication through high stress and fast paced situations.

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  Serving on the Streets

  Jun 2009 - Aug 2009

  Intern

  Cooperated as a part of a small team to facilitate a daily safe environment for children from underprivileged and dangerous homes.Worked as a part of a nine man team to facilitate a five day overnight camp for 1-7 year old children, then a three day overnight camp for 8-13 year old kids.Worked exclusively with two moderately mentally handicapped children on life and social skills.Tutored, and provided an environment for leaning and play.

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  Scholars Inn Bakehouse

  Aug 2009 - Feb 2010

  Line Cook

  Opened hot and cold make lines.Prepped food for day's service.Called orders during peak meal times. Maintained clear communication in high stress, and fast paced work.Ran orders.Maintained high standards of cleanliness, and organization.

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  Paradise Bakery

  Aug 2010 - Apr 2013

  Assistant Manager

  Facilitating a professional work environment for my associates, and a warm dining experience for our guests. Leading a team in the preparation, and execution of a shift focused on excellent customer service and sales growth.Interviewing, hiring, training, coaching, and scheduling associates. Maintaining a balanced schedule.Purchasing, recieving, ordering and maintaining accurate inventory of store product.Proper cash handling and change ordering.Maintaining effective communication in high stress and fast paced situations. Show less

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  Starbucks

  Apr 2013 - Feb 2016

  Store Manager
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  The Quirky Feather Confectionery

  Mar 2016 - Apr 2018

  Baker

  Worked with a team to provide a personalized customer service experience in a fun cafe environment.Maintained general operations: baking, drink craft, cocktail craft, serving, cash handling, opening, closing, and cleaning.Worked with a team to produce a unique, flexible and creative confections menu.Hosted catered private parties.

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  Noble Coffee Co.

  Apr 2016 - Jul 2019

  Barista

  Worked both alone and with a small team to create a unique and memorable customer interaction.Provided a catered customer service experience.Handcrafted beverages with excellence and attention to customer taste.Maintained general operations: drink craft, customer interaction, cash handling, opening, closing, and cleaning.

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  Moonshot Games

  Aug 2019 - Mar 2022

  Manager

  Managed labor and daily operation of four unique retail concepts, each with their own product and event specializations.