Sudhir Sondh

Experience

• 

  Dixons Retail

  Jun 1997 - Nov 2012

  Improved the key time colleague mix across the Terminal to improve availability of customer facing roles. Achieved improved conversion rates in store through peak hour planning. Managed the Gatwick recruitment initiative by working closely with the RBLI Crawley to organise and manage assessment centres. Achieved £20m+ sales turnover, the first Travel store to to achieve the milestone. Improved the Brand exposure and sales contribution by introducing brand champions in store. Improved Peak hour conversion resulting in like for like sales and margin growth. Managed the Chain and Travel Heathrow Store's forum improving communication between centre and stores. Introduced the Deputy manager weekly/periodic performance drive initiative rewarding and recognising contribution from leaders across the stores. Mentor support to SIM (Stepping into Management ) candidates. Successfully launched the Balance score card in stores across Terminal 1 and 2.

  • Terminal Manager

    Oct 2011 - Nov 2012

  • General Manager

    Apr 2009 - Oct 2011

  • General Manager

    Mar 2007 - Apr 2009

  • Deputy General Manager

    Oct 2003 - Mar 2007

  • Branch Manager

    Jun 1997 - Oct 2003
• 

  Dixons Carphone

  Nov 2012 - Nov 2018

  Improved customer conversion rates in store influencing positive like for like sales growth for consecutive years. Introduced and successfully opened the first new Pier format store in Terminal 4. Successfully piloted the new work force management systems improving pay to sales ratio across the terminal. Influenced the Charity champion initiative raising over £6000. Managed recruitment across Dixons Travel Heathrow stores working closely with the Heathrow academy. Managed the Dixons Travel recruitment stand at the Heathrow job fair. Show less

  • Retail Operations

    Nov 2017 - Nov 2018

  • Terminal Manager

    Nov 2012 - Nov 2017
• 

  Screwfix

  Jul 2019 - now

  Branch Manager