Douglas Bossen

Experience

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  Driscoll Architects

  Jun 2007 - May 2008

  Architectural Drafter

  • Performed blue print creation, drafting in AutoCad lending to the completion of large and small projects• Liaison between builders and architects in weekly meetings at building sites to answer specific project plan questions often through request for information forms submitted by builders• Followed projects through Seattle’s process of building approval, accounting for zoning, and regulations to amend the plans in order to comply and gain approval

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  Pt-One

  Dec 2011 - Dec 2014

  Coordinator of Client Services

  • Developed B2B sales to over 150 locations for the first nationwide Physical Therapy Group Purchasing Organization (GPO) that allowed clinics to enter contracts together to obtain pricing competitive to those of mega clinics and hospitals• Managed vendors, distributors, and provided client support including conflict resolution strategies • Conducted market research on competitors in our target market to guide our marketing strategies• Coordinated marketing and planning, including materials preparation and distribution online and in person• Directed and managed state and national conferences, exhibit hall logistics and annual company reception to recognize our members, facilitate working relationships, and inform them about upcoming projects• Coordinated and completed the sale of the company to a conglomerate with profit sharing provisions Show less

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  Progressive Rehabilitation Associates, L.L.C.

  Dec 2011 - Aug 2015

  • Produced and maintained key performance indicators, tracking therapist’s productivity and site revenues • Six Sigma Implementation, leading cross functional teams to improve patient satisfaction surveys by 21%• Provided operational guidance at the largest private physical therapy clinic in Iowa; 100+ total employees • Coordinated purchase of office and clinical supplies for 8 locations resulting in decreased costs of goods by 24%• Designed and led a group of clinicians for testing and analyzing new product offerings for clinical use• Managed annual purchasing budget, consistently coming in at least 17% under budget

  • Operations Manager

    Aug 2013 - Aug 2015

  • Head of Purchasing

    Dec 2011 - Aug 2014
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  EMC Insurance Companies

  Jun 2016 - Sept 2022

  Senior Bond Underwriter

  • Covering a large territory of (ND, MN and IA) over 400 agency locations, responsibly underwriting large and small contractors• Developed relationships with agents in MN, IA and ND leading to an increase of premium with low loss ratio• Assisted and educated agents on new and existing bond offerings through in person and virtual meetings • Worked in cross functional teams in marketing and IT, to improve customer experience • 2019-2021 President of Iowa Surety Association, I am dedicated to the industry Show less

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  CNA Insurance

  Oct 2022 - Aug 2024

  Underwritering Specialist

  Contact bond underwriting for Minnesota and North Dakota insurance agencies.

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  Great American Insurance Group

  Aug 2024 - now

  Twin Cities Bond Manager