Lisa Guynes

Experience

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  La-Z-Boy Furniture Galleries

  Feb 2011 - Jun 2012

  Office Assistant

  Provided top level customer service by ensuring customers were satisfied with their experience.Managed sales for upholstery cleaning, warranties and home decorations. Updated customer accounts with service requests, sales and any correspondences.Managed appointments for customers regarding scheduling deliveries and service appointments. Googled addresses to ensure the shortest route options for the deliveries which saved fuel, cut down on delivery times and allowed for more deliveries.Compiled financial information, reconciled reports and financial data.Processed journal entries and performed accounting corrections to ensure accurate financial records. Received a $1.50 raise after six months due to positive motivation and going above and beyond. Show less

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  PeaceHealth Medical Group

  Dec 2012 - Oct 2019

  Assisted the Specialty Operations Director, Vice President of Medical Operations, Division Chiefs and the Program Coordinator of the Patient Advisory Council.Scheduled and confirmed appointments, interviews, celebrations, meetings and meeting locations. Coordinated hotel reservations and transportation for out of town meetings. Continuing Medical Education Coordinator for all medical group providers in Cottage Grove, Dexter, Springfield and Eugene.Streamlined Continuing Medical Education reimbursements from three positions with a two-week completion to just one position with completion in three business days or less.Partnered with Lane County Medical Society to recruit doctors for membership and coordinated information of all doctors in Eugene, Springfield, Cottage Grove, Dexter, Creswell and Florence for Lane County directories. Successfully deescalated dissatisfied patients by listening, providing assistance and assisting them getting the resolution for their issues. Managed building directories by contacting managers, directors and sending final signage to vendor for printing and assembly.Provided notary services. Show less Assisted Director of Supply Chain and Systems Manager of Property Management.Assisted the Value Analysis Committee and RiverBend Annex Safety Committee by ensuring accurate meeting minutes and Information Technology support. Managed product recalls which included contacting the proper departments, documenting and filing hard copies and corresponding with the companies to ensure a timely response and hospital compliance.Created the Caregiver Action Committee to work towards resolutions to resolve workplace issues.Managed rent statements and payments while keeping accurate financial reports. Scheduled and confirmed appointments, interviews, celebrations, meetings and meeting locations included coordinating hotel reservations and transportation for out of town meetings.Managed building directories by contacting managers, directors and sending final signage to vendor for printing and assembly.Provided notary services. Show less Created agendas, presented presentations and took accurate minutes for the Peacehealth Medical Group Safety Committee.Scheduled and confirmed appointments for safety inspections, meetings and trainings.Implemented Active Shooter trainings for medical group caregivers to ensure safety training to all caregivers.Lead the Peacehealth Medical Group Front Office Professionalism Trainings for all front staff caregivers.Successfully deescalated disgruntled patients by listening, providing assistance and getting them the resolution for their issues.Provided notary services to patients, caregivers and providers.Received recognition for service excellence in Showing the Way. Show less

  • Administrative Assistant

    Apr 2016 - Oct 2019

  • Administrative Assistant, Central Services

    Jan 2014 - Apr 2016

  • Administrative Specialist II, Medical Group

    Dec 2012 - Jan 2014
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  Local Pages Ltd. - The Little Blue Book

  Mar 2020 - Jun 2020

  Outside Sales Representative
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  Spectrum

  Jun 2020 - Sept 2021

  Direct Sales Representative
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  Todd's Auto Body

  Sept 2021 - Jan 2022

  Data Entry Clerk
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  Windermere Real Estate

  Jan 2022 - Oct 2022

  Office Manager
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  Ministry Construction, LLC

  Oct 2022 - now

  Office Manager