Mireya P.

Experience

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  The Novo by Microsoft

  Jan 2017 - May 2019

  Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals.Answered incoming telephone calls to provide information about our venue, services, availability, and policies.Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.Arranged travel and hotel accommodations for international and domestic business meetings and trips.Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of 10 managers. Show less

  • Box Office

    Mar 2015 - May 2019

  • Sales Department Assistant

    Jan 2017 - Mar 2019
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  Beach Goth Festival LLC

  Jul 2018 - Jul 2018

  Merch. Sales Associate
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  Goldenvoice

  Apr 2019 - May 2019

  Box Office Manager

  Supervises, trains and directs box office staff and monitors policies and procedures.Maintains ticket inventory, resolves customer complaints and problems. Ensures compliance and cash handling procedures.Designs tickets for events; communicates with promoters; prepares and approves ticket printing orders; reconciles sales to ensure proper accounting of money and tickets.Maintains cash levels for tills; issues tickets to cashiers; ensures security of box office, money, tickets and staffResponds to written and verbal inquiries from customers, promoters, Agents and outlet representatives. Show less

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  AEG Presents

  May 2019 - Sept 2022

  Assistant - National Special Events

  Provide research and intelligence with respect to venues and maintain an updated venuelist.

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  ProStaff Search LLC

  Nov 2020 - Apr 2021

  Office Clerk
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  Max Healthcare

  Apr 2021 - Jul 2021

  Associate

  Politely and personably welcomed incoming clients and assisted with the registration sign-in process.Carefully checked insurance information for benefits coverage and input pre-authorization documents into the system.Collaborated with nurses and other personnel to process patient paperwork and direct to appropriate departments.Thoroughly explained procedures, prepared and distributed patient identification, and arranged stations.

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  GOLDENVOICE, LLC

  Sept 2022 - Sept 2023

  Event Manager

  Manage event logistics, including event space reservation, vendor coordination, catering. Communicate with event vendors to ensure timely and accurate delivery of services.Assist with event budgeting and financial management, including tracking expenses and reconcilingevent budgets.Set up, staff, and break down events.Act as the point person on events, including managing vendors and additional staff, and addressingany issues that arise.Conduct post-event evaluations to assess the success of events and identify areas for improvement.Maintain accurate event records and documentation.Provide regular updates on deadlines, projects, tasks, issues, etc. Show less

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  AXS

  Jul 2024 - now

  Touring Services Manager