Magda Yesutor A.

Experience

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  H & M Travel and Tours

  Apr 2008 - Feb 2009

  Administrative Officer

  H & M Travel and Tour Ghana is a travel agency and tour operator based in Ghana that provides visa services and flight and hotel bookings for businesses, groups and individual clients.As an Admin Officer for a travel and tour company, I managed various administrative tasks to ensure seamless daily operations. This included coordinating office maintenance activities, overseeing accounting tasks such as managing invoices and expenses and maintaining accurate financial records. Additionally, I handled office supplies procurement and correspondence management and maintained efficient office systems. Show less

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  Standard Chartered

  Apr 2009 - Feb 2010

  Direct Sales Representative

  Standard Chartered Bank is a multinational banking and financial services company in Ghana. They provide various banking services to individuals, businesses, and corporate clients.As a Direct Sales Representative for Standard Chartered Bank in Ghana, my primary responsibility revolved around generating sales by actively reaching out to potential customers. I identified prospects and engaged with them to promote the bank's diverse range of products and services and open personal and corporate accounts to utilize other banking solutions.My role included a comprehensive understanding of our offerings and a commitment to ethical conduct and regulatory compliance throughout the sales process. Through the effective execution of my sales strategies, I contributed to revenue growth and the attainment of our business objectives. Show less

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  Imani Consult

  Feb 2010 - Sept 2011

  Marketing Executive
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  Enterprise Life

  Nov 2011 - Jul 2012

  Client Service Officer

  Enterprise Life is a subsidiary of Enterprise Group Limited, a leading financial services company in Ghana. Enterprise Life specializes in life insurance products and services in Ghana through financial protection to individuals and their families in case of death or disability.As a member of the Project 101 team, my role was focused on increasing inception and reducing lapsed policy statistics. To achieve this, I followed up on mandatory documentation according to the organization's policies regarding returns from clients' banks. I facilitated the resolution of multiple active-lapse policies and provided customer account management, specifically related to investigating closed or dormant bank accounts to activate policyholders' accounts. Additionally, I managed general customer accounts by investigating invalid accounts. Finally, I was responsible for customer and organization data validation to ensure the accurate storage of KYC details. Show less

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  UT Life Insurance

  May 2013 - Aug 2015

  Corporate Relationship Officer

  miLife, formerly known as UT, is a leading provider of life insurance solutions in Ghana. Their mission is to make life insurance accessible in a simple, affordable, and reliable way that meets unique needs and protects clients and their loved ones.I was responsible for managing personal insurance portfolios for high-net-worth individuals and organizations. My duties included identifying and assessing client risks, building broker relationships, and ensuring high client retention despite several corporate changes. I worked collaboratively with other divisions to develop and refine companywide procedures related to customer management, and consistently generated significant cross-selling between life and general products. Show less

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  Azeus Convene

  Jun 2016 - now

  Azeus is a global IT services provider that offers various software products, including Convene Paperless Board Meeting App and eAGM solution. The key goal of my role as a Sales Service Provider is to facilitate breaking into new and existing markets within Africa with Azeus Convene’s flagship boardroom solution. My role involves managing accounts of customers from various industries and international locations, delivering exceptional customer experience by identifying and fulfilling all needs, from prospecting through sales to after-sales support. I provide board-level demonstrations and training on Convene software and significantly contribute to expanding Convene’s reach to over 23 countries in Africa Show less As part of my role, I introduced Convene Board Meeting Software to corporate enterprises in the West Africa region. I delivered product demonstrations and training to new customers and managed client onboarding processes, collaborated with the sales admin team to organize sales campaigns, and conducted effective sales presentations. I identified and qualified prospective customers through research, networking, and cold-calling, attended international conferences and trade shows for marketing purposes and collaborated with the Marketing Department on new promotional campaigns. Show less

  • Service Consultant/Provider (Africa)

    Jun 2018 - now

  • Sales/Account Executive (West Africa)

    Jun 2016 - May 2018
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  Prairie Breeze Folk Arts Studio

  Aug 2024 - now

  Events and Marketing Specialist