Satoshi H.

Experience

• 

  AKIRA Corporation Pte Ltd

  Oct 2005 - Dec 2005

  Assistant Merchandiser (Part Time)

  - Managed display layout of products to maximise customer interest and sales- Monitored and analysed product quantity to ensure that sufficient stocks were available at all times- Interacted with sales staff to better understand product sellability and make improvements

• 

  IBM

  Jan 2008 - Jun 2008

  Service Support Representative

  - Installed and Customized Servers to fit clients needs- Interacted with clients to ensure that machine specifications and customizations are done properly

• 

  Visa

  May 2010 - Aug 2010

  Intern for Global Engineering

  • Developed Technology Manuals for respective technology lanes• Prepared Research Paper on Configuration Management

• 

  Ministry of Law

  May 2011 - Jun 2011

  Intern

  • Reviewed MinLaw’s ICT Masterplan and infrastructure and recommend improvements• Developed Proposal for new MinLaw infrastructure• Developed Approval Of Request for new MinLaw infrastructure which was approved

• 

  Credit Suisse

  Jul 2012 - Oct 2015

  Storage Analyst

  IT Storage Analyst in APAC Storage Team• Optimised and managed the capacity requirements of APAC IT Data Storage • Interfaced with a variety of users to support and resolve their capacity requirements and issues • Established initiatives to ensure zero capacity and performance escalations due to lack of foresight • Tracked and managed on-going projects in the team and ensured timely delivery of action • Coordinated and influenced the quarterly procurements for storage equipment • Facilitated the deployment of storage purchases with offshored team • Communicate and negotiate with various storage vendors during procurements • Created various tools to effectively manage procurements and project deployments via Excel and Sharepoint • Provided analysis on cost savings and budgetary matters • Oversaw and maintained view of all Capital and Operational expenses in the team • Drove a department wide initiative to bridge the gaps between teams • Automated manual command line processes with the use of UNIX scripts • Coordinated Disaster Recovery tests and Quarterly Maintenance Windows • Worked on Netapp DFM, EMC Unisphere and HDS Tuning Manager for analysis and reporting purposes • Executed monthly password changes to adhere to audit requirements • As part of our end of Graduate programme, worked as a team to deliver a financial analysis platform based on sentiments and clustering with the use of Big Data technologies Application Developer in Group Finance Sector• Provided Level 3 support on GLASS (monthly financial expenses sign-off application)• Analysed and executed investigation of issues with PL/SQL • Worked on End-Of-Life migration project on said application • Created workflows on Informatica • Developed UNIX scripts to automate and accelerate certain processes • Assisted with basic configurations in Oracle Planning Show less

• 

  Inspire-Tech

  Oct 2015 - Mar 2016

  Pre-Sales Engineer

  • Engaged customers by providing solution advice to a variety of complex and challenging projects• Coordinate the gathering of requirements for projects to ensure accurate delivery objectives for customers• Bridged disparity of understanding between business and technical stakeholders• Prepared proposals and other sales collaterals to enhance and effectively build on opportunities• Built meaningful partnerships and rapport with customers to ensure successful deliveries• Led pre-sales assistance to the sales team across the Inspire-Tech product offerings, primarily focusing on EasiShare, RapidSMS and EasiSMS• Engaged in technical deployment for various projects to ensure smooth adoption for users Show less

• 

  DBS Bank

  Mar 2016 - Sept 2020

  • Partnered DBS Group Tax function on their digital transformation journey managing multiple squads as the Tribe Lead (Technology)• Drove agile (SCRUM) adoption for the delivery of all modules in the DBS Group Tax solution to enable constant feedback loops• Led the solution design and delivery of the Country-By-Country report and Tax Provisioning module• Resolved impediments and led SCRUM ceremonies within the agile squads as chief scrum master• Developed a robust process to monitor tribe financials to improve financial monitoring and management• Nominated into DBS' High Potential Programme since 2018 Show less • Lead an agile team as Scrum Master as part of the Tax Technology Transformation journey• Act as a ‘bridge’ between the business and the technical staff for Group Finance systems• Led the delivery of Finance Systems technology for the successful Hong Kong and China ANZ-DBS Migration Project• Led the Change Management activities within the team to ensure proper adoption and smooth transition• Develop functional requirements and solution based on business' requests• Chaired the Innovation Stream for the PM and BA community• Lead and coordinated the implementation of a new branch in Japan’s business within the first 6 months of being on the team• Ensure the consistent quality of deliverables by technical teams based on project requirements; on scope, on budget, on time• Coordinate communication across multiple stakeholders to ensure synchrony of information• Perform analysis on business requirements to provide a relevant solution with technologies such as Oracle DB, AIX, MariaDB, HIVE• Formulate the functional specification document based on the business requirement documentation Show less

  • Digital Product Manager

    Feb 2020 - Sept 2020

  • Technology Tribe Lead (Portfolio Management/Scrummaster)

    Mar 2019 - Feb 2020

  • Project Delivery Lead

    Mar 2016 - Mar 2019
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  GovTech Singapore

  Sept 2020 - now

  Delivery Manager