Aditya Kharat

Aditya Kharat

Client Operations Support Engineer

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location of Aditya KharatMumbai, Maharashtra, India

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  • Timeline

  • About me

    Techno-Functional Business Analyst | FINNONE | LOS | SFDC | Lean Six Sigma Yellow Belt | 2× Salesforce Certified

  • Education

    • University of Mumbai

      2015 - 2019
      Bachelor of Engineering - BE Computer Science A
  • Experience

    • Crest IT Consulting

      Feb 2021 - Aug 2022
      Client Operations Support Engineer

      Responsibilities:• Designed and executed business scenarios to ensure the functionality of the CRMNext application.• Designed and executed test cases based on functional requirements and design documents.• Raised and tracked defects in JIRA and monitored their status until they were resolved.• Retested defects after the fixes provided by the developers.• Performed regression and sanity testing to ensure that new changes did not impact existing functionality.• Participated in daily defect triage calls with the developers and the client to discuss defects and their status.• Created daily testing execution reports to inform management about the testing progress.• Provided production support and resolved issues reported by end-users.• Escalated issues to the project manager or client when necessary and worked towards resolving them.• Managed the testing team, assigned tasks, and ensured timely delivery of the project. Show less

    • Kotak Mahindra Bank

      Aug 2022 - Jan 2024
      Deputy Manager

      Responsibilities :• Led requirements gathering, documentation, and validation efforts for the implementation of a new change request in loan origination system.• Coordinated with business units to develop business requirements for loan origination system enhancements.• Created Business Requirement Documents as per business requirements to meet the end users expectation.• Developed and maintained relationships with key stakeholders, including business leaders, project managers, and IT teams.• Designed Test Cases based on the Business Requirement Document( BRD).• Conducted system testing and led user acceptance testing for loan origination system enhancements.• Managed end-to-end project management for loan origination system enhancements, resulting in on-time. Show less

    • YES BANK

      Jan 2024 - now
      IT Business Analyst
  • Licenses & Certifications