
Aditya Kharat
Client Operations Support Engineer

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About me
Techno-Functional Business Analyst | FINNONE | LOS | SFDC | Lean Six Sigma Yellow Belt | 2× Salesforce Certified
Education

University of Mumbai
2015 - 2019Bachelor of Engineering - BE Computer Science A
Experience

Crest IT Consulting
Feb 2021 - Aug 2022Client Operations Support EngineerResponsibilities:• Designed and executed business scenarios to ensure the functionality of the CRMNext application.• Designed and executed test cases based on functional requirements and design documents.• Raised and tracked defects in JIRA and monitored their status until they were resolved.• Retested defects after the fixes provided by the developers.• Performed regression and sanity testing to ensure that new changes did not impact existing functionality.• Participated in daily defect triage calls with the developers and the client to discuss defects and their status.• Created daily testing execution reports to inform management about the testing progress.• Provided production support and resolved issues reported by end-users.• Escalated issues to the project manager or client when necessary and worked towards resolving them.• Managed the testing team, assigned tasks, and ensured timely delivery of the project. Show less

Kotak Mahindra Bank
Aug 2022 - Jan 2024Deputy ManagerResponsibilities :• Led requirements gathering, documentation, and validation efforts for the implementation of a new change request in loan origination system.• Coordinated with business units to develop business requirements for loan origination system enhancements.• Created Business Requirement Documents as per business requirements to meet the end users expectation.• Developed and maintained relationships with key stakeholders, including business leaders, project managers, and IT teams.• Designed Test Cases based on the Business Requirement Document( BRD).• Conducted system testing and led user acceptance testing for loan origination system enhancements.• Managed end-to-end project management for loan origination system enhancements, resulting in on-time. Show less

YES BANK
Jan 2024 - nowIT Business Analyst
Licenses & Certifications
- View certificate

Cyber Security And Data Recovery
Maharashtra Centre For Entrepreneurship DevelopmentSept 2021 - View certificate

Lean Six Sigma White Belt Certification
CertiProfJun 2023 - View certificate
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Advanced Lean Six Sigma Yellow Belt
The Council for Six Sigma Certification (CSSC)Jun 2023 - View certificate

Certified Salesforce Associate
SalesforceMay 2023 - View certificate

Scrum Foundation Professional Certificate
CertiProfApr 2023 - View certificate

Salesforce Certified Administrator (SCA)
SalesforceMay 2023
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