
Giovani Martins, MBA
Cabo QM11/73

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About me
Executive Services Manager | IT at Simpress an HP Company
Education

ADV Informática Avançada
2010 - 2010MCP Windows Server 2003 Informática / T.I.
Centro Universitário Carioca
2011 - 2013Análise de Sistemas Desenvolvimento de AplicaçõesActivities and Societies: PROGRAMAÇÃO EM LINGUAGEM C; RACIOCÍNIO LÓGICO; ARQUITETURA DE COMPUTADORES; ALGORITMOS; MODELAGEM DE DADOS; MY SQL; DB DESIGNER; UML.

Centro Universitário Carioca
2017 - 2018MBA Gestão de Projetos com Enfase em BPMN Processos de Negócios
Experience

Exército Brasileiro - 11º GAC
Jan 2000 - Jan 2007Cabo QM11/73Auxiliar do Mecânico de Manutenção de Comunicação Militar;Auxiliar no setor de Informática;Projeto SIVAM;

Indústria & Comércio Multiformas Ltda
Jan 2007 - Jan 2007Supervisor de ProduçãoGestão de toda cadeia produtiva. Implantação e produção de faturas de grande empresa do segmento de telefonia móvel. Liderança de equipe de 30 pessoas.

Compulog Informática & WebERP
Sept 2007 - Feb 2008Analista de Suporte- SUPERVISOR DE QUALIDADE DA EQUIPE DE SUPORTE- ESPECIALISTA EM SOLUÇÃO WEBERP;- TREINAMENTO DOS USUÁRIOS- IMPLANTAÇÃO DE SISTEMAS- LEVANTAMENTO DOS DADOS PRELIMINARES PARA IMPLANTAÇÃO DE SOLUÇÃO ERP

Selulloid AG
Feb 2008 - Jun 2008Analista de SuporteSuporte a usuários, Implantação de sistemas, Soluções de Telecom, Manutenção, Redes

Fast Solutions
Aug 2008 - Nov 2014Manager Operations & ProductionManager of industries: Printing, Finishing, Inventory, Logistics and Outsourcing services, variable data segment; Leadership team with 40 members in three shifts; Implementation of processes for large clients such as Itaú Unibanco, HI, Amil, Leader Magazine, Rexxan, among others;

Simpress
Jan 2015 - nowResponsible for the MPS and Saas Services area of the Branches: Rio de Janeiro, Minas Gerais, Espírito Santo, Brasília, Paraná, Santa Catarina and Rio Grande do Sul. Technical operations: field and residents Where the structure has a headcount of 454 employees , with different management profiles, even operational. Expertise in the management of services, indicators and delivery guarantees contracted in large companies from the most varied market segments such as: Financial Institutions, Retailers, Certifiers, Health Services, Technology, Transport and Logistics, Media, Oil & Gas, Manufacturing, Governments (in the 3 spheres) and other public bodies, among others. Management of more than 50,000 installed equipment, in addition to a biannual budget of approximately R$ 600 MM for cost management such as: payroll, parts and consumables, among others. Maintenance and evolution of service level indicators, profitability of contracts with regard to direct operating costs and actions to add value to the customer. Show less Responsible for the Branch Services area. Technical Operation: Steering Wheel, Resident and Implementation, of the Resident Operational teams and Solution Support. Where the branch structure in this segment has a headcount of 200 employees. Performance in the management of services, indicators and guarantees of contracted deliveries in large companies in the most varied market segments such as: Financial Institutions, Retailers, Certifiers, Health Services, Technology, Transport and Logistics, Media, Oil & Gas, Manufacturing, Governments (in the 3 spheres) and other public bodies, among others.Management of more than 27,000 pieces of equipment installed throughout the state, in addition to a semiannual budget of approximately R $ 600 MM for managing costs such as: payroll, parts and consumables, among others.Maintenance and evolution of the service level and profitability indicators of the contract with regard to the direct costs of the operation. Show less
Executive Services Manager
Oct 2021 - nowCoordenador de Serviços
Jan 2015 - Oct 2021
Licenses & Certifications
- View certificate

Selo Gestão da Execução
NeoxsOct 2022 - View certificate

Selo Gestão do Desempenho
NeoxsOct 2022 - View certificate

Selo Propósito Significado e Experiência do Colaborador
NeoxsJul 2022 - View certificate

Programa de Capacitação em Gestão de Pessoas (Expert)
NeoxsOct 2022 - View certificate

Selo Gestão do Trabalho Híbrido
NeoxsOct 2022 - View certificate

Selo Gestão do Trabalho Híbrido
NeoxsJul 2022 - View certificate

Selo Ingredientes de uma Equipe de Alto Desempenho
NeoxsJul 2022 - View certificate

Comunicação e Conversas Difíceis
NeoxsSept 2022 - View certificate

Ingredientes de Uma Equipe
NeoxsSept 2022 - View certificate

Marketing de Serviços
FGV OnlineNov 2018
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