Kushal Dave

Experience

• 

  FIS

  Oct 2013 - Apr 2015

  Dispute Analyst

  - Responsible for researching and resolving customer billing inquiries related to merchant disputes.- Evaluate cardholder-initiated disputes and initiate reasonable investigation.- Initiate charge-back that qualify under our Partners and accordingly decide resolution either in the favor of the merchant or the Card Member.- To analyze multiple sources of information to determine best course of action. Drafting resolution letters to the Card Member.

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  G. Agrawal Construction India P Ltd

  Jul 2015 - Jan 2017

  Business Development Manager

  - Handling day to day activities, following-up with clients & arranging property related documents required in order to sell in the market.- Reaching out to potential buyers in the market with client's property proposal.- Assisting clients to sell their land at most competitive rates. - Arranging site visit as & when required.- To ensure smooth working of all the dealings/transaction during the process.

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  Packt

  Feb 2017 - now

  • BE the face of the business by acquiring and ensuring long term business relations with highly skilled clients (professionals) around the globe(Software Developers/Data Scientists/TechStartups) for Video Courses• Train, develop, and mentor Acquisition Editors in influencing techniques for effective course development• Develop SEO friendly and engaging content to market the book course on various channels.• Use business acumen to negotiate mutually beneficial agreements between the author and the company that will execute key deliverables within budget and within the provided astringent time frames• Understand the knowledge requirements of our potential customers to enable the development of high value customer-focused material and manage the contribution of the team in the development of new series and/or new products by the Strategy Management team• Take accountability for projects and formulate product pipeline planning and execution strategy to ensure quality publishing within the timelines. Show less

  • Publishing Product Manager

    Jan 2024 - now

  • Associate Product Manager

    Jul 2020 - Feb 2024

  • Video Acquisition Editor

    Feb 2017 - Jul 2020