Simon Fotheringham

Simon Fotheringham

Service Delivery Analyst

Followers of Simon Fotheringham139 followers
location of Simon FotheringhamWhite Plains, New York, United States

Connect with Simon Fotheringham to Send Message

Connect

Connect with Simon Fotheringham to Send Message

Connect
  • Timeline

  • About me

    Senior Project Planner / Project Manager, International Project Management at AT&T

  • Education

    • Perth Academy

      1988 - 1994
    • University of Aberdeen

      1994 - 1998
      Bachelor of Science (BSc) Forest Management/Forest Resources Management 2.1 Honours Degree
  • Experience

    • IBM

      Jun 1999 - Jun 1999
      Service Delivery Analyst

      Graduate Recruit, performed analysis of Global SNA Network and worked to ensure high quality service was provided across the Most of World region. Division sold to AT&T in June 1999.

    • AT&T

      Jun 1999 - now

      Senior Project Manager (Most of World) - Integral to a global team of Project Managers responsible for the successful implementation of complex diverse network infrastructure projects - Project Planner. Review and analyze submitted projects for feasibility and suitability. Plan and build out end-to-end project durations taking into account standardized task durations, resource allocation and detailed, specific handoff material preparation.- Senior Project Manager implementing high focus projects to support network services expansion in geographically diverse locations. - Tactical escalation focal point, Jeopardy & Change process implementation & support, issue mitigation and strategic thinking Show less - Led and managed team of 13 engineers in 2 country centers, responsible for configuration of AT&T Backbone Provider Edge (PE) equipment, and troubleshooting of layer 2 provisioning issues for the AT&T Strategic MPLS based network for Most of World locations.- Managed a team performing the allocation and configuration of AGN Backbone ports for ordering of PTT circuits, to support customer specific logical connection orders, on the MoW eVPN service. - Led global change/improvement program for services supported by the team.- Recruited and established a new remote team in seaparate country center.Defined and implemented an aggressive onboarding education strategy. Show less

      • Senior Project Manager

        Jun 2010 - now
      • Critical Issues Manager

        Aug 2008 - Jun 2010
      • Enablement Provisioning Manager

        Dec 2004 - Aug 2008
      • Network Operations Team Leader

        Jun 2001 - Dec 2004
      • Service Delivery Analyst

        Jun 1999 - Jun 2001
  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute
      Mar 2019