Bernard Bussie,MBA

Experience

• 

  Dollar General

  Jun 2014 - Dec 2016

  Shipping Supervisor: In my role as Shipping Supervisor, I managed daily shipping operations, ensuring timely and accurate delivery of goods to over 1,000 stores. By implementing process improvements and enhancing team efficiency, I reduced shipping errors and significantly improved on-time delivery rates.Inbound Supervisor: As Inbound Supervisor, I led a team responsible for the efficient unloading, sorting, and storage of incoming goods. My focus on workflow optimization and inventory accuracy resulted in faster dock-to-stock cycle times and improved overall inventory accuracy.Operations Supervisor: In the Operations Supervisor role, I oversaw end-to-end warehouse operations, driving continuous improvement initiatives that streamlined processes and reduced costs. I successfully implemented Lean practices that increased productivity and reduced operational costs, contributing to the overall efficiency and profitability of the distribution center.• Inventory Management: Achieved location accuracy of 99.98%, ensuring precise inventory management and virtually eliminating errors.• Safety Management: Secured the highest safety rating across the distribution network, fostering a compliant and secure work environment for all team members.• Resource Management: Increased equipment operator utilization from 78% to 89% within the first month, optimizing resource allocation and efficiency.• Quality Control: Drove shipping accuracy from 81% to 94% through rigorous random loader audits, while significantly boosting packing utilization from 69% to 92% within two months.• Operations Efficiency: Achieved a peak sort rate of 7,200 units per hour within the first hour of shifts, surpassing the target rate of 6,700 and achieving an outstanding CPMH of 155. Show less

  • Operations Shipping Supervisor | Inbound Operations Supervisor | Outbound Operations Supervisor

    Mar 2012 - Dec 2016

  • HR Management

    Jun 2014 - Jun 2015
• 

  Nike

  Jan 2017 - now

  During my current role as a Process Manager-Last Mile Operations, I implement standardized operational protocols across the last mile network, resulting in heightened operational efficiency and uniformity.By leveraging supply chain management best-practices, I lead domestic operations to NASC partners through pioneering new logistics and supply chain strategies, optimizing operational effectiveness.• Collaboration and Stakeholder Management: Facilitated collaboration between marketplace operations, national and regional carriers, and NIKE’s distribution centers, leading to significant enhancements in delivery quality and customer satisfaction.• Change Management: Guided the operations team through critical senior management transitions, resulting in streamlined workflows and improved interdepartmental coordination.• Strategic Planning: Devised and executed a strategic plan for the process team, aligning with organizational goals and integrating Leaders Standard Work (LSW) to ensure operational excellence.• Quality Management: Conceived and launched a robust program to enhance delivery quality, achieving substantial reductions in errors and enhancing overall service reliability.• Performance Improvement: Achieved a 7% increase in team performance and operational standards, enhancing overall efficiency and productivity.• Process Optimization: Standardized the NIKE network security check-in/check-out process including manifest closure, to enhance operational efficiency and accuracy of records and financials. Show less Known for my strategic leadership capabilities, I led the development and execution of the NLS strategy within distribution centers, overseeing the successful implementation of Kaizen and improvement projects.• Process Optimization: Utilized thorough value stream mapping to visualize and optimize end-to-end workflows, achieving streamlined operations and the elimination of bottlenecks.• Quality Management: Collaborated closely with operational teams to set and uphold industry-leading standards, ensuring consistent quality and exceptional performance.• Documentation and Standardization: Documented, standardized, and enhanced NLS tools and techniques, driving sustained operational excellence.• Lean Six Sigma: Empowered teams to identify and eliminate waste and non-value-added activities through root cause analysis and lean process design, resulting in the redesign and implementation of Pack stations.• Cross-Functional Team Management: Managed cross-functional teams across diverse shifts, leveraging NLS guiding principles, LEAN tools, and continuous improvement methodologies to optimize operational processes and maximize efficiency.• Training and Development: Developed and delivered comprehensive training programs for distribution center personnel, embedding deep understanding of NLS culture, methodologies, transition management, and problem-solving techniques.• Data Analysis and Optimization: Collaborated with NLS stakeholders to pinpoint critical areas for improvement, providing data-driven analyses to prioritize enhancements in distribution center performance and processes. Show less • Project Management: Worked collaboratively with operational teams and cross-functional stakeholders to successfully implement pivotal projects, ensuring alignment and fostering strong collaboration.• Kaizen Events Management: Coordinated impactful Kaizen events with external vendors to design and implement cutting-edge cart systems, significantly enhancing workflow efficiency.• Capability Building and Training: Achieved level 3 proficiency on the capability-building matrix, specializing in identifying and eliminating waste types and applying MDI-problem solving in the rigorous 40-hour NLS training program.• Leadership Development: Served as a strategic Area Manager, pioneering the establishment of the first small team in North America and providing expert coaching on logistics implementations and best practices.• Process Improvement Initiatives: Acted as a transformative Logistics Coach for MDI and CCF, introducing innovative HR X HR board and team compass board in the processing department.• Training Facilitation: Conducted over 100 impactful NLS awareness classes for leadership, driving increased adoption of NLS principles. Show less • Team Management and Performance: Managed and coached a department of over 200 employees, consistently surpassing daily delivery and service targets through strategic task prioritization and alignment with consumer demand.• Cost Reduction and Efficiency Improvement: Achieved $2 million reduction in annual chargebacks by directing V&A band employees and implementing delivery quality program, setting new standards for hanging and tucking.• Operational Efficiency: Enhanced overall team performance from 73% to 80% by optimizing packer utilization and refining workflows for maximum efficiency. Show less

  • Process Manager-Last Mile Operations

    Nov 2022 - now

  • NLS Manager (Nike Logistics System)

    Jun 2021 - Nov 2022

  • NLS Coach (Nike Logistics System)

    Mar 2018 - Jun 2021

  • Outbound Manager

    Jan 2017 - Mar 2018