Arnold Njue

Experience

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  Glaxo Smith Kline Phrmcuticals

  Jun 2003 - Sept 2003

  IT Assistant
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  GlaxoSmithKline Pharma GmbH

  Aug 2004 - Jul 2005

  IT Assistant

  Successfully completed the GlaxoSmithKline Connect Project, which comprised of customized server installation/migration This led to my being awarded a Certificate of service upon completion. Reduced turnaround time response by 15 % by troubleshooting of Software, Network and hardware issues as logged in by users. Ensured that daily, weekly, and monthly statistics, status reports, and graphical reporting aids were completed and continually modified to meet the needs of the department. Provided staff support for administrative tasks and projects relative to the desktop, Wide Area Network, Local Area Network and telephone functions. Show less

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  G7 Systems

  Oct 2006 - Aug 2007

  Business Intelligence Analyst

   Conduct business user requirements analysis and specification through Data Warehousing Perform the necessary technical design and development functionality to ensure that reporting needs can be effectively developed and implemented. Conduct business user requirements analysis and specification for clients In North America. Interact with clients in North America to gather and refine requirements. Participation and membership in various technical forums for the purpose of increasing the collective knowledge base of the team. Show less

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  Mega Microfinance LTd

  Jul 2008 - Nov 2011

  IT Supervisor

   Successfully involved in the setting up of the Local Area Network  Ensuring efficient and smooth operation of the Company IT Systems. Loan Tracking, data analysis and technical documentation of the same.  Maintenance of Software and hardware and other computer related issues. Providing technical advances on Information Technology matters.  Ensuring Safe custody of MIS data. through backups

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  Women Enterprise Fund

  Dec 2011 - Sept 2013

  Senior ICT Officer

   Manage the Local and Wide Area Network and ensure systems are running seamlessly.  Troubleshooting of Software, Network and hardware issues as logged in by users. Provide day to day management oversight for the service desk operation to ensure Incidents are dealt with timely. Escalate issues to do with website updates. Manage day to day issues with suppliers/vendors/ to ensure efficient support. Ensuring Safe custody of MIS data through daily backups, of the main core database. Show less

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  County Government of Embu

  Oct 2013 - now

  ICT Manager

   As the Head, restructured the ICT Department to ensure that efficient and effective delivery of public service delivery. Assigning and delegating tasks to members of the ICT team. Completed the installation of the Local Area Network , Wide Area Network and WIFI at Headquarters and all subsequent departments  Drafting the Embu County ICT Policy and providing advice to department on the best use of ICT  Team member of the Draft committee for the ICT Strategy for the county Government  Assigning duties to the day to day running of ICT in the County. Liaison between the County and National Government in ICT related matters Show less

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  Embu County Government

  May 2015 - now

  Deputy Director ICT

  LAN/WAN management implementing County ICT & Public Communication strategy and standards and implementation of county/ national ICT policies, IFMIS and other e-government protocols and the Team Leader of the ICT staff