Tarek Ali

Experience

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  Wasla Outsourcing

  May 2014 - Nov 2014

  Customer Service Representative
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  Careem

  Apr 2016 - Jul 2019

  - Conduct daily, weekly and monthly reports.- Provide beneficial support and advice to the team members.- Engage with the supply and technical team with many projects.- Worked on the development and the implementation of new processes.- Ensure that all the processes are fully met.- Achieving the SLA- Set plans to solve the huge number errors in the outage time.- Trained and coordinated new team members.- Conduct monthly and annual reviews for the agent's performance. Show less

  • Team Lead

    Nov 2017 - Jul 2019

  • Verification Specialist

    Oct 2016 - Nov 2017

  • Customer Service Representative

    Apr 2016 - Oct 2016
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  Banque Misr

  Jul 2019 - now

  Receive customers' financial statements and carry out comprehensive financial and nonfinancial analysis as part of a complete credit analysis report on new credit requests and renewal of existing ones.Prepare the financial model and its assumptions, cross check information provided by client with information obtained via research/market sources and performing a detailed risk and mitigants analysis to ensure that all key risks are identified and addressed.Arrange in collaboration with the officer visits to the company's premises to practically asses the company's operation cycles, assets, production process, inventory storage procedures to be able to present a coherent in depth analysis of the account to the approving body. Performing site visits to customers' premises is an integral part of the new commitments approval.Provide detailed structure of credit facility, support package, conditions precedent to financial close and first draw-down, covenants, representations and warranties, shareholder recourse amounts and nature of recourse to protect Banque Misr’s asset base and ensure salability to banks.Prepare the credit application including purpose of the facilities offered, appraisal of customer's management, financial statements analysis (Balance sheet, income statement and cash flow statement spread form), risks and mitigants, clients banking relationship as well as history of the client & business such as number of years in the business, line of business, competitors customers, etc.Conduct regular calls to keep abreast with latest developments on a regular basis. Have an in-depth understanding of the customer's financial statements and financial standing and the relevant industry in which they operate.Monitor all accounts on a daily basis through issued customer's position/balances.Monitor issuing monthly/quarterly reports as required from the Corporate Service Analyst and suggest action if necessary.Perform any other related duties as assigned. Show less

  • Assistant relationship manager- Islamic large corporate

    Jul 2024 - now

  • Sr. Corporate credit analyst

    Jul 2021 - Jul 2024

  • Corporate Credit Analyst

    Jul 2019 - Jul 2021