Ermin Husidic

Experience

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  United States Air Force

  Aug 2004 - Aug 2008

  Documented Cargo Movement Supervisor

  Prioritized work according to schedule and urgency, and briefed management daily on productivity and efficiency of operations. Served as Third Country National Supervisor in Iraq; ensured 220 mission-essential drivers were knowledgeable on techniques and procedures. Helped cut problems in parts delivery by 96% as Documented Cargo Movement supervisor, and recognized as the Employee of the Quarter and Employee of the Year.

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  Furniture Row Companies

  Aug 2008 - Jun 2010

  Assistant General Manager

  Completed all facets of retail store management including client relations, training, scheduling, visual merchandising, sales, marketing, inventory control, employee supervision, and acted as liaison between regional managers, account executives, staff, and other store locations. Maintained responsibility for daily operations, banking, loss control, payroll, budgeting, hiring, and staff development for facility with more than $500,000 in inventory. Managed employee performance evaluations and incentive programs to increase employee productivity. Show less

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  Rapid Motors

  Jun 2010 - Jan 2011

  Sales Associate

  Qualified buyers by understanding interests and requirements of the buyer, matching interests and requirements to various models. Negotiated price, asked for the sale, completed sales or purchase contracts, and closed sales by overcoming objections.

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  National American University

  Jan 2011 - Feb 2013

  Student Accounts Auditor

  Review entries for book charges, tuition adjustments, employee discounts, miscellaneous entries, and prepare and review reports for closing in addition to reconciling credit card logs. Process withdrawal paperwork and review for accuracy, return unearned funds and clear transcripts. Utilize various computer software to track students' progress, review reports, make changes to accounts, and document all activities in contact manager.

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  Custer State Park

  Feb 2013 - Jun 2015

  Business Manager

  Managed day-to-day business operations, including accounting, human resources, marketing and public relations. Oversaw collection and reporting of $6 million in revenue and coordinated preparation of annual operating budget in excess of $5.3 million. Implemented new accounting and safety policies to ensure safe and accountable work conditions.

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  Prairie Berry

  Jun 2015 - Jan 2020

  Hospitality and Retail Sales Manager

  Spearheaded business operations by seeking methods to improve profitability through cost containment, efficiency, and safety improvements, and generating over $4.5 million annually. Analyzed data, including profit and loss statements to compose sales plan and budget, cutting costs 6% in 2019. Worked closely with marketing team to build campaigns that are engaging and produced desired results. Ensured high-quality on-site customer experiences by maintaining over 95% Net Promoter Score. Built and maintained strong relationships with an ethnically diverse workforce, industry partners, and community. Exceeded sales goals by 10% and accomplished business objectives while maintaining a 35% profit margin. Show less

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  Liv Hospitality, LLC

  Apr 2020 - Aug 2021

  Director Of Food And Beverage

  Planned operations to effectively cover all needs while controlling costs and maximizing service. Delivered in-depth training and development to high-performing teams across all food & beverage operations to ensure the highest levels of guest experience and team engagement. Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction. Built partnerships with diverse internal teams and external vendors to streamline processes. Show less

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  Arrowhead Country Club

  Aug 2021 - May 2022

  Service Director

  Plan and approve external and internal marketing and sales promotion that will increase sales and margin for the Food and Beverage Department. Assure the highest level of member satisfaction at minimum cost. Responsible for training and leadership necessary to achieve desired sales and costs. Work with the accounting department for proper cash and charge procedures, ticket analysis, and daily monthly sales reports. Analyze sales statistics and trends to formulate plans for menu offerings and sales promotions. Show less

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  Union Street Market

  Jun 2022 - Sept 2024

  Market Director
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  Sodexo at Google

  Sept 2024 - now

  General Manager