Pak Lun Cheung

Experience

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  Bank of China (Hong Kong)

  Aug 2001 - May 2007

  • Leaded a team of 4 members in HK to develop the PRC Personal Internet Banking system. • Gathered user requirement and system design • Supported UAT and PRD • Developed backend batch and online program of Internet Banking system. • Performed unit test and SIT • Supported UAT and PRD

  • Team Lead

    Mar 2006 - May 2007

  • Computer Programmer

    Aug 2001 - Mar 2006
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  JPMorgan Chase Bank N. A.

  Oct 2007 - Jul 2014

  System Analyst

  System Analyst (7/2013 to 7/2014)•Supervised team of four members at china centre to develop function for web base APAC payment system. •Acted as release manager to co-ordinate all release related task including project development, testing environment setup, UAT deployment, UAT progress and PRD implementation.•Conducted requirements analysis testing and prepared proposals for replacement systems. Key Achievement: • Monitored progress of all projects by overseeing release level tasks, such as arranging development resource and setting-up UAT environment.Business Analyst (02/2012 to 7/2013)•Administered requirement analysis, implementation of user acceptance testing for project activities with the aim to improve web base core banking system. •Identified items within business needs and specified documents via developing test scenarios to ensure traceability. •Analysed and reconciled errors in client data to ensure accurate business requirements. Key Achievement: • Analysed existing business operations and procedures of three China branches to design new business operation and procedure in order to merge 3 branches into single branch • Completed Scrum train and be the first team to use Scrum to handle project.System Analyst (10/2007 to 02/2012)•Mentored Indian and Chinese developer to setup new system via planning and co-ordination. •Gathered and identified user requirement and system design for internet to meet business goals. •Defined system architecture, modules, interface, and data by designing system workflow. •Formulated overall documentations of project, such as functional requirement and system design to improve working competences.Key Achievements: • Accomplished large-scale system migration for core banking system. • Examined existing programme logic and transferred to technical document. • Fixed multifaceted PRD programme bugs by serving as first line PRD support. Show less

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  Cathay Pacific Airways

  Nov 2014 - Aug 2015

  System Analyst

  • Resolved technical problems in professional manner to achieve high-level of client satisfaction. • Crafted business requirement documents by supporting business analyst. • Built strong relationship with clients, staff, stakeholders, and all level of management.Key Achievements: • Finalised system development of new A350 aircraft to the airline. • Contributed in managing vendor to establish web base flight crew management system.

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  Wing Lung Bank

  Sept 2015 - Sept 2017

  Senior System Analyst

  • Acted as the system in charge of the ATM and bank card system. • Leaded team of five members one Hong Kong and four in china through strategic planning and collaboration. • Governed overall aspects of multiple projects through proper utilisation of available resources. • Managed whole systems relating to ATM and bank cards which developed on IBK Mainframe system • Collaborated with security and operational teams and ensured compliance with banking policies and procedures. • Monitored the work of deployment procedure, system backup, restore and DR procedure, and network/architecture team to improve performance. • Collaborated and managed stakeholders from different departments and teams. • Directed vendors to develop new system. • Perform project planing, effort estimation and resource planing • Prepared overall technical documents of project, including project plan, risk analysis report, resource plan, effort estimation report, functional requirement and system design specification to improve working efficiencies. • As the first level PRD support to solve PRD issues • Performed system level compliance assessment and evaluation Key Achievements: • Established the new “Virtual Teller Machine” system including hardware, network, infrastructure and web base application. • Leaded application development project of mobile app fund transfer, ATM cheque deposit and merchant cash deposit system. • Fulfilled system SLA about overall system online time and number of production issue. • Studied the feasibility to migrate on-premise system to AWS cloud and reported to senior management. • Sourced vendor to complete the ATM core system migration. • Worked with network team and 3rd party service provider to complete the ATM network upgrade. • Worked with system team to completed the payment gateway server replacement. • Completed annual PCI DSS assessment. • Completed the independence assessment of the new system with 3rd party assessor. Show less

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  The Bank of East Asia, Limited (BEA)

  Sept 2017 - Dec 2019

  Senior System Analyst

  • Leaded software development project from concept to execution through the whole SDLC within timely and budgetary constraints. • Managed project scope, timeline and cost by performing project planing, effort estimation, resource planing, scheduling and change control. • Monitored and reported project progress to PMO • Collaborated and managed stakeholders from different departments and teams to collect user stories, analysed user requirement and design solution to meet business objectives. • Directed vendors to develop new system and support UAT and PRD to ensure smooth progression of work. • Designed system architecture, modules, interface, data and system workflow. • Prepared overall technical documents of project including project plain, functional requirement and system design to improve working efficiencies. • Provided strategic guidance to programmer at China to develop the Microservices and API based Internet and Mobile banking system • Used GitLab to perform source control and Jerkins to build and deploy application in CI/CD environment. • Performed system integration test and supported user acceptance test to make sure the developed application meet user requirement. • Acted as application support to resolve production issues • Prepared implementation plan, supported production implementation and post implement activities.Key Achievements: • Headed one of the biggest project called "Faster Payment System" that link all Hong Kong banks to make instant interbank money transfer and other related function • Managed vendor to move the Struts based mobile application to Microservices and API based. • Collected transaction data and analyse customer behaviour and transaction pattern by sending data to fraud monitoring system, while connecting with Internet and mobile banking system. • Allowed customer to withdraw cash from ATM with the mobile banking app. Show less

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  ASB Bank

  May 2023 - now

  Software Consultant