
Karly Campbell

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About me
Chief Quality Officer at TennCare
Education

St. Agnes Academy
-High School
Furman University
2005 - 2009B.A. Political Science and Communication StudiesActivities and Societies: Alpha Delta Pi, Pi Beta Kappa Honor Society, Riley Institute, Furman Friends Mentoring Program, Heller Service Corps, Furman University Gospel Ensemble, Senior Order

Furman University
-Bachelor's degree Political Science and Communication StudiesActivities and Societies: Phi Beta Kappa

Harvard Kennedy School of Government
2012 - 2014Master of Public Policy Health Policy
Experience

U.S. House Committee on Science and Technology
Jun 2009 - Jan 2011• Fielded media requests with the authority to speak on-the-record. Cultivate and maintain relationships with media contacts• Pitched interviews and story ideas to national media contacts• Ghost wrote articles on behalf of Chairman Bart Gordon (published in Slate Magazine and Roll Call) on complex policy issues such as nanotechnology and climate engineering • Wrote press releases (over 30 to date), speeches and talking points for the Chairman • Managed the Best Website of 2010 in Congress (as awarded by the Congressional Management Foundation) • Oversaw all social media activities, including increasing our Twitter following over 300% • Promoted twice within first 13 months. Previously served as Staff Assistant and Press Assistant Show less • Managed room scheduling for meetings, briefings, and conferences in all Committee and House of Representative spaces• Facilitated all mail correspondence. Signed for deliveries and forwarded all materials to be delivered to the office to appropriate staff members in a timely manner• Coordinated intern program. Interviewed and made recommendations to Chief of Staff regarding the hiring of paid interns. Trained and managed up to nine interns per semester. • Maintained front office. Answered phone calls and directed all inquires to the appropriate staff. Show less
Deputy Communications Director
Jun 2010 - Jan 2011Press Assistant
Apr 2010 - Jun 2010Staff Assistant
Jun 2009 - Apr 2010

Carnegie Endowment for International Peace
Jan 2011 - Jul 2012• Managed media strategy during major world events. Coordinated over 80 TV and radio interviews during the height of the Arab Spring, facilitated over 1,500 media mentions in outlets such as New York Times, Washington Post, Financial Times, Wall Street Journal, CNN, BBC, and every network news outlet over 11 months• Spearheaded the construction, management, and operation of a new $100k in-house live media studio. Trained support staff on operation of HD camera, audio switchboard, and Final Cut Pro editing software• Instituted media conference calls to reach press during breaking news and monthly media breakfasts to strengthen relationships between journalists and Carnegie scholars Show less
Media Manager
Jan 2011 - Jul 2012Communications Coordinator
Jan 2011 - Jul 2011

Harvard Kennedy School of Government
Aug 2012 - May 2014Masters CandidateHealth Policy Concentration • Policy Analysis Exercise with Tennessee’s Office of eHealth Initiatives: analytic and consultative professional project evaluating and offering recommendations for incentivizing increased utilization of state wide health information exchange • Board member for Harvard Health Equity & Leadership (HEAL) Conference: strategic planning, logistics, marketing • Research Assistant for Shorenstein Center Fellow Peter Hamby’s paper on Twitter in the 2012 presidential campaign • Co-chair of electoral politics student group, designed and coordinated over 20 events on campus Show less

State of Tennessee
Aug 2014 - Apr 2016Governor's Management FellowThe Governor's Management Fellows program is a highly competitive two year commitment to public service (http://www.tn.gov/governor/topic/fellowship). In this role, I am dedicating my time in service to TennCare and health policy development for the state. • Implement Tennessee's SIM (State Innovation Model) Grant with a focus on our primary care transformation strategy to implement both Patient Centered Medical Homes (PCMH) and Health Homes. • Manage the funds release process for the SIM Grant. To date, the State has awarded 7 sub-contracts. I liaise between these 7 awardees and federal personnel to ensure that funds are released and activities of the contract are on track.• Manage the initiative's stakeholder communication materials. I write and send the initiative’s newsletter and prepare our meeting materials for the bi-weekly Payer Coalition Meetings and the monthly Provider Stakeholder Groups.• Research federal health policy updates and opportunities. Examples include: o The Delivery System Reform Incentive Payment (DSRIP) Program, a potential funding source for which I produced a memo for TennCare executive leadership to consider. o 1332 Waivers, an opportunity outlined in the Affordable Care Act which may allow states to modify certain aspects of the ACA. o The state's Essential Health Benefits (EHB) benchmark plan, the commercial insurance plan which serves as the benchmark for all plans sold on the Marketplace.• In December 2014, I became involved with the HCFA policy team’s work on Insure Tennessee. I participated in weekly calls with Centers for Medicare & Medicaid Services (CMS) to negotiate Tennessee’s proposal. I lead the development of the Healthy Incentives for Tennesseans (HIT) Accounts, which were designed to encourage healthy behaviors be offering enrollees discounts on co-pays and monthly premiums. Show less

TennCare
Apr 2016 - now• Leads development and implementation of TennCare’s comprehensive quality strategy that incorporates priorities from all TennCare divisions• Manages a team of 20-25 staff. This includes providing daily leadership and management for each team within the Division of Quality Improvement to complete work products and execute quality strategy. • Oversees the Managed Care Organizations and other contracted organizations to monitor and assure the organizations meet contractual requirements. • Identifies opportunities to collaborate with key external stakeholders to execute quality strategy and support improved clinical care (e.g. TN Chapter of the American Academy of Pediatrics, TN Department of Health, etc.) Show less • Implemented statewide patient centered medical home (PCMH) and health home models for the Tennessee Healthcare Innovation Initiative by leading a collaborative process between the state, managed care organizations, and providers• Increased the effectiveness of State’s Provider Training and Technical Assistance vendor by guiding the engagement of teammembers and by facilitating relationships internally across TennCare and externally with vendor staff and their subcontractors• Served as the business owner of the implementation of the Care Coordination Tool, a web based tool for over 1500 users that shares patient level data with health care providers participating in PCMH and health homes.• Led a team of three health policy associates. Coordinated job assignments and motivated staff to develop professional skills Show less
Chief Quality Officer
Jul 2018 - nowAssistant Director
Jul 2017 - Jul 2018Health Policy Associate, TennCare
Apr 2016 - Jul 2018
Licenses & Certifications
- View certificate

Medicaid Pathways Program
Center for Health Care StrategiesJun 2023
Volunteer Experience
Board Member
Issued by Interfaith Dental on Jun 2019
Associated with Karly Campbell
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