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Richard Jozsa

Richard Jozsa

Trainee

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  • Timeline

  • About me

    Product Manager at BT

  • Education

    • Mechwart András Secondary School of Engineering and Information Technology

      2004 - 2009
      Computer Systems Networking and Telecommunications

    • Debreceni Egyetem

      2009 - 2013
      Bachelor of Science (B.Sc.) Accounting and Finance

      Activities and Societies: Camp Support Staff member in USA, Freshmen camp's organizer

  • Experience

    • MKB Bank

      Jul 2012 - Oct 2012
      Trainee

    • IT Services Hungary Kft.

      Feb 2013 - Nov 2016

      Rollout and Change Management Change Management Change Management

      • Head of Team

        Jan 2016 - Nov 2016

      • Change Manager

        Jul 2015 - Dec 2015

      • Change Coordinator

        Feb 2013 - Jul 2015

    • BT Group

      Nov 2016 - now

      End to end delivery of Voice Services globally Service Delivery

      • Product Manager

        Apr 2023 - now

      • Global Voice Manager

        Apr 2021 - Apr 2023

      • Team Leader - Global Voice

        Nov 2016 - Mar 2021

  • Licenses & Certifications

    • CCNA

    • CCNA Security

    • ITIL v3 Foundation

    • ITIL v3 Service Operation

    • ITIL v3 Service Transition

    • Six Sigma Yellow Belt