Yvonne Rigolo

Experience

• 

  Stein Mart

  Jun 1989 - Jul 1989

  Customer Service Representative

  Assisted the cashiers as back up, processed refunds,exchanges, and used problem-solving skills when customers had problems.

• 

  Arco AM/PM Convenient Store

  Jul 1989 - Mar 1990

  Cashier

  Cashiering, food prep

• 

  Loehmann's

  Jan 1990 - Mar 1991

  Customer Service Representative

  cashiering, fitting assistant, stocking,loss prevention

• 

  JCPenney

  Oct 1991 - Jan 1992

  Stock Clerk

  Seasonal hire to receive clothes into the stock room and prep for sales floor. Also helped out in the visual display department in prepping Christmas displays for the sales floor.

• 

  Leander ISD

  Nov 1998 - Jun 2003

  School Bus Driver

  Safely transported children to/from school/home: maintained logs needed for bus safety; worked briefly as shop secretary for Maintence Shop foreman.

• 

  ProLab

  Jun 2003 - Oct 2006

  Data Entry/Front Office Assistant

  Process incoming orders for Labwork; answer incoming calls from health professionals; some prep work of specimans for outside testing.

• 

  Yellow Cab Austin (GATC)

  Oct 2006 - Aug 2021

  • Claims Representative

    Jun 2012 - Aug 2021

  • Driver Services Representative

    Jul 2010 - Jun 2012

  • Data Entry

    Oct 2006 - Jul 2010
• 

  Greater Austin Transportation Company / Yellow Cab Austin

  Sept 2018 - Aug 2021

  Customer Service Representative/Cashier

  I get to share my experience as being a Cashier in past positions outside of this company with the Contractors I work with daily. I am broadening my scope of employment enrichment concepts.

• 

  ZTrip of Austin

  Aug 2021 - Feb 2024

  Cashier & Claims Adjuster
• 

  ZTrip

  Aug 2021 - now

  I assist the GM of our location with a myriad of tasks that differ on a daily basis: call-taking, on-the-spot problem solving, greeting the public with a friendly and professional attitude, data entry, preparing reports on a monthly basis for local government departments, daily revenue processing and balance tracking, daily fleet inventory and functionality tracking. Light dispatching. This is a lengthy but not exclusive list. Processing payments to drivers leases while managing multiple areas around the office to assist the GM and other managers in the smooth performance of our office.

  • Administrative Assistant

    Aug 2021 - now

  • Office Manager/Cashier

    Aug 2021 - now