Steve Harris

Experience

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  Camden County College Cont. Ed.

  May 1989 - May 2003

  Principal Instructor Customized Training / Network Administrator

  Maintained edge devices of an IP backbone that included Cisco, WLAN, Windows, Unix (Solaris) and Novell products. Facilitated, certified and trained information technology courses such as HIPAA IT security, Javascript, Cisco, Microsoft, Novell, Java, Red Hat, CSS, Linux, XML, Information Security, PERL, Flash Actionscript and along with web development. Managed high-level training projects for the college at New Jersey businesses such as Virtua Health Systems, Lockheed Martin, Boeing, Courier-Post, CoreStates, Comcast, and Cigna. Management of this training included consultation, development, coordination, and implementation. Instructed credit courses for the computer science department in programming and Unix, as well as MS Office for continuing education. Show less

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  Rowan University

  Jan 1995 - Jan 1998

  Network Engineer

  Configured, maintained and supported all aspects of a Novell LAN, workstations, cable infrastructure and distance learning environments. Provided support/coaching for 500 students and 80 facility members' day-to-day technology requests.

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  Comcast Corporation

  May 2003 - Jan 2010

  Regional Learning & Development (Engineering)

  Collaborated with all stakeholders throughout New Jersey, Pennsylvania, Delaware, corporate headquarters, Comcast University and national engineering to develop materials and curriculum. Instructional design models used to identify business needs to develop level two SME training that improved Comcast business metrics. Worked with field SMEs, researched content and focused on customer competencies to align our business requirements. Facilitated self-developed hands-on customized telecommunication programs that focused on design, implementation, support, upgrading, monitoring and administering the operation of our network infrastructure for tactile learners. Evaluated the effectiveness of the training programs by following up with a minimum of 60% of the participant’s management. Stakeholders would identify measurable ROI by providing examples of the implementation of the training. Managed programs include RF design, lash-up, multicast MPEG transport, DOCSIS, cable modem termination system (CMTS), CompTIA Security+, certified Cisco inter-network professional (CCIP), Carrier Ethernet, OSPF, MPLS, BGP and QoS; Fiber DWDM, VoIP, PERL, Linux, Red Hat, SQL, Cisco, digital video broadcast (DVB) over cable, preventative maintenance, scripting, converged networking, IP design, IPv6, wireless 802.11x, commercial business networking, ISO 11801, digital troubleshooting, ATSC, MPEG encoding, SNMP monitoring, spectrum analysis, MS Office and SharePoint. Show less

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  Cisco

  Jan 2008 - now

  Cisco Certified Academy Instructor
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  SCTE® a subsidiary of CableLabs®

  Jan 2010 - Jan 2024

  Entrepreneurial focus leading, accelerating, and evaluating customer facing efforts for organizations. Set strategy for business partnerships, program innovation, customer engagement, sales activity, and international joint brand growth. Architect, develop, and deliver expert level telecommunication learning and development (L&D) and professional credentialing solutions in engineering, networking, business, and field technologies. Thought leader for education that delivers exhibited improvements in skills, knowledge, abilities (SKAs), as well as workforce performance. An ambassador that drives new initiatives, speaks, and presents papers at industry trade events, as well as authors content. Organizes, executes, and facilitates in-person and train the trainer (3T) curriculum. Show less Architect technical and engineering education solutions that drive industry workforce priorities, meet customer strategic goals, and deliver return on investment. Motivational executive leader and problem-solver with expert speaking, marketing, classroom facilitation, and customer relationship skills. Responsible for selling strategy, thought leadership, business account plans, CRM tools, campaigns, client profiling, market management and budgeting. For over a decade, represent my organization by authoring technical content on a regular basis, continuously speak at our industry world-wide events, and asked to conduct hands-on engineering education onsite. Show less A subject matter expert and leader in the cable telecommunication, high-tech and information technology vertical markets. Architect lead for our programs; developed technical curriculum, performed technical research, set education strategy, built operational practices, spoke at industry technical events and authored other technical resources. In addition, responsible for industry networking, and outreach; strategic business development and sales; academy, industry and corporate partnerships; and instructional delivery. Made design recommendations for existing eLearning, performed gap analysis, created relevant assessments, learning plans, managed the LMS and produced eBooks required to improve instructional soundness. The SCTE educational programs were designed to serve 50K technical professionals, corporate partners and technical partners in the international cable telecommunications industry.My industry activities included the publication of white papers, presentations, and articles. I have been a sought-after speaker and principal instructor at numerous industry conventions and seminars around the world such as Jornadas ATVC, Liberty Virgin Media in the UK, ESPN Disney, FTTH Conference, ANGA COM, Zuku under Wananchi Group in Africa, ATNi Viya/Innovative, Rovi, Comcast, Charter/TWC, DigiCel Group, Cisco Academy Conference, Rogers, SIT Cablevisión Argentina, Altice/Suddenlink/Cablevision , Shentel, Light Reading, SCTE Cable-Tec Expo. CommTech Canada, Music Choice and many of the SCTE Chapter events. Show less

  • VP Global Market Development | Office of the CEO

    Jul 2022 - Jan 2024

  • Executive Director, Education & Technical Sales, L&D

    Dec 2018 - Sept 2022

  • Sr. Director, Field and Engineering Education

    Jun 2011 - Dec 2018

  • Director, Advanced Network Technologies, Professional Developement

    Jan 2010 - Jun 2011
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  Broadband Library

  Jan 2013 - now

  Broadband Library Author: Fiber Source
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  CWNP

  Mar 2015 - now

  Certified Wireless Network Instructor

  CWNT certified instructors are qualified to deliver CWNP training courses through Authorized Learning Centers. These technical and instructional experts possess the training to teach today’s enterprise Wi-Fi technologies and solutions to certification candidates in hands-on classroom environments. To ensure a superior learning experience for our customers, CWNP Learning Centers are required to contract with and/or engage CWNT certified instructors when offering authorized CWNP training classes.

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  CableLabs

  Jan 2024 - Feb 2025

  VP of Global Commercial Relationships (SCTE/CableLabs)

  Entrepreneurially focused leader adept at spearheading, expediting, and assessing industry partnerships with operators, organizations, and the vendor community. Shapes the strategy for commercial partnerships, program innovation, customer engagement, and international joint brand growth. Architects, develops, and delivers expert-level telecommunications products and services. Serves as an ambassador, driving new initiatives, presenting, and creating content for industry trade events. Coordinates, executes, and facilitates in-person training events. Show less

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  Harris DigiTech Academy & Solutions

  Feb 2025 - now

  Founder

  Harris DigiTech is a forward-looking consulting and education firm dedicated to guiding clients through the complexities of converged networks, next-generation technology integration, and workforce development—while helping to close the digital skills gap. As a fractional executive, we provide strategic leadership and mentorship, drawing on over 30 years of industry experience to craft impactful, results-driven solutions. The firm is committed to empowering broadband and Internet service providers, as well as their partners, with intelligent transformation strategies. This includes delivering innovative, customized solutions, enhancing workforce capabilities, and advancing global technological progress.Steve is a respected industry expert, award-winning leader, and former operator executive, with a proven history of driving success in the industry. A prime example of his leadership was his role in building the SCTE education and certification program, which now includes over 500+ modules of training, helping tens of thousands of professionals enhance their skills. Through a dynamic ecosystem of unified industry partners, Harris DigiTech offers tailored, integrated services that support organizations worldwide on their digital transformation journey—driving efficiency, growth, and sustainable innovation. Show less

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  Learning Alliance Corporation

  Apr 2025 - now

  SVP Continuing Education

  Together, LAC and Harris DigiTech build the next-generation training content that focuses on micro-credentialing. They will use AI-driven tools to generate custom career pathways for learners at all experience levels. Their approach combines instructor-led training with national and international reach. They also create a modern web experience that connects labor pools with continued education and a flexible learning management system.