
Thomas Hooper
Support Worker

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About me
Client Manager at Chadsan
Education

St. Michael’s Catholic High School
2008 - 2016Activities and Societies: School Council, Environmental Council, Football Team A-Level Grades Business (Btec) – Distinction*Sport and Fitness (Btec) – Distinction*Philosophy (AS) – CHistory – DGCSE Grades11 GCSEs, grade A-C, including Maths and English

University of Brighton
2016 - 2019Bachelor of Science - BS Business with Economics 2:12:1 overall with my modules and grades are shown belowHonours - EC392 - Political Economy in Europe - 63%Third YearDB366 - Developing Professional Practice in Business - 69%EC381 - Financial & Capital Markets - 59%HR380 - Managing and Developing People - 62%MK344 - Consumer Psychology - 55%ST372 - Applied Strategy - 64%Second YearEC221 - International Business Analysis – 60%EC224 - Economic Theory and Applications – 61%IT222 - Managing… Show more 2:1 overall with my modules and grades are shown belowHonours - EC392 - Political Economy in Europe - 63%Third YearDB366 - Developing Professional Practice in Business - 69%EC381 - Financial & Capital Markets - 59%HR380 - Managing and Developing People - 62%MK344 - Consumer Psychology - 55%ST372 - Applied Strategy - 64%Second YearEC221 - International Business Analysis – 60%EC224 - Economic Theory and Applications – 61%IT222 - Managing Systems – 72%LW212 - Business law – 65%ML232 - Gamification: Using Game Design Principles in Business – 74%OP240 - Operations & Process Management – 60%First YearDB150 - Business Project – 67%EC163 - Business Economics – 67%FN163 - Financial Knowledge and Skills for Business – 72%HR143 - Organisational Behaviour and Human Resource Management – 60%MK187 - Principles of Marketing – 65%ML189 - Developing Academic & Employability Skills – 77% Show less
Experience

Mencap
Jul 2014 - Aug 2014Support WorkerAs a support worker on an activity scheme for children with learning difficulties, I was responsible for their safety and enjoyment while offering them a really enjoyable experience. This role was extremely rewarding on a personal level, it taught me a great deal about those with disabilities and the support that they require. I also learned that I am very patient and tolerant, remaining calm and focused in pressured situations whilst able to ask for help when needed and proactively help others if I am able. Show less

Eckoh
Jan 2016 - Aug 2016Contact Center AgentI worked in a national call centre, using a range of technologies to respond to customer queries, gaining significant experience of dealing directly with customers and the general public in this role. Responding to fluctuating customer demands required flexibility in working practices to meet performance standards of the organisation. I learned that I was resilient in what can sometimes be stressful environments.

Three Rivers District Council
Jun 2017 - Aug 2020Youth Support WorkerFor the last three years I have worked regularly during term breaks as a support worker on a Council provided activity scheme across Hertfordshire. Responsible for volunteers, children and young people on site, supporting their involvement in a range of activities in a range of locations. I received training in basic child protection and life support to undertake this role. I worked part time on a weekly basis supporting after school ranger activities until 2020 when all activities ceased due to Covid 19. In this role I was required to join and immediately work effectively within diverse teams and establish respectful relationships to swiftly engender the confidence of clients and their parents regarding my competency and reliability. Show less

Healthhelp Ltd
Jul 2019 - May 2021AdministratorI provided basic administrative support for 1-2 days/week to a small management consultancy company primarily undertaking audits of NHS services. This requires attention to detail and a project management approach to the organisation of travel/accommodation requirements, preparation of templates/spreadsheets and recording activities. I work independently, flexibly and proactively to support associates and clients to deliver project on time. Whilst furloughed I am undertaking an online advanced Microsoft Excel course. Show less

Setyl
Mar 2021 - Jun 2021Customer Research
ChadSan
Jun 2021 - nowClient Manager
Licenses & Certifications

Adult and Pediatric First Aid/CPR/AED
Catapult ServicesJul 2018
Basic First Aid
Catapult ServicesJul 2017
Microsoft Excel
New Skills AcademyJan 2021
CMI Level 5 Diploma in Management and Leadership
Chartered Management InstituteJan 2019
Volunteer Experience
Volunteer
Issued by ReefCI on Aug 2015
Associated with Thomas HooperVolunteer Staff
Issued by Paradise Wildlife Park on Apr 2014
Associated with Thomas Hooper
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