
Scott Ritter
Business Development/Customer Service/Dispatcher/Public Relations

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About me
Storm Claims Consultant | Post-Katrina Expertise
Education

Storm Venture Group University
2017 - 2018Project Management
Potomac Massage Therapeutic Institute
2001 - 2002Certified Massage Therapist Massage TherapyInterview clients to determine the required massage methodAssess client’s medical history, symptoms, and other relevant information before treatmentPrepare the massage oil and other equipmentApply proper pressure to the client to avoid injuries and bruisingConsult with other health practitioners to provide the client’s with the best therapyMaintain records of treatmentsRefer clients to other therapy, if necessary

Northern Virginia Community College
2008 - 2010Associate's degree Business Administration and Management, General
Experience

ABC Express
Jun 1990 - Jun 2012Business Development/Customer Service/Dispatcher/Public RelationsEffectively serve as liaison between customs officials, airline personnel and passengers. Customer relations with airline passengers to assure delivery of lost luggage delivered by multiple airlines Routing and scheduling of drivers Skills required: computer, interpersonal, supervisory, routing and mapping.Working under general direction, perform a variety of clerical duties and typing assignments requiring speed and accuracy. Very organized and capable of working with multiple interruptions. Able to work as part of a comprehensive team, working with faculty for standard secretarial needs and supporting co-workers as needed. Carry out routine fiscal operations, ensure proper charging and accounting of all income and expenditures and perform fiscal activities such as budgeting, purchasing, billing and reimbursements while maintaining compliance. Show less

US Navy
May 2004 - Jul 2007Aviation Boatswains Mate (handler)Military Support1. Chalk and Chain helicopters to flight deck (CH-46 Sea Knight, V-22 Osprey, AV-8B Harrier II, & MH-53 Sea Dragon Helo.)2. Took orders from higher ranking personnel/ security details, Crew safety3. Received Active Duty Service Ribbon4. Assisted with new recruit guide of the entire ship, FORE and AFT from BOW to STERN, PORT to STARBOARD5. Supervised the movement, spotting and securing of aircraft and equipment ashore and afloat.

A & A Mechanical Inc.
Jul 2007 - Jul 2010Apprentice PlumberStudy specifications to work out the layout of plumbing systems and materials requiredPerform cutting of holes through walls and floors to accommodate pipesMeasure pipes and mark cutting or bending lines under the instructions of the plumberHandle responsibilities of assembling and installing piping, valves and fittings for toilets and wash basinsResponsible for maintaining and repairing minor plumbing systemsHandle the tasks of maintaining plumbing tools and equipmentPerform responsibilities of identifying repair and replacement requirementsPerform unclogging of commodes, lavatories and sewer linesHandle responsibilities of repairing and replacing faulty faucets, floor drains and defective part in a simple plumbing fixture as requiredAssist plumber in installing lavatories, urinals, natural gas heaters and drinking fountainsPerform the tasks of operating plumbing equipment like Auger (drain cleaning machine), jack hammers and hammer drillsResponsible for assisting in the installation and maintenance of space heaters, water heaters and grease trapsPerform repairing and replacing of irrigation parts for lawn sprinkler systemAssist in the assembly, installation and repair of plumbing, water flow and drainage systems in accordance with city, state and federal plumbing codes. This may include everything from digging trenches for new pipeline to installing new hardware for faucets, showers and toilets in residential homes, commercial buildings and industrial facilities. Additionally, apprentice plumbers may be required to assist journeyman plumbers in basic electrical wiring duties. Show less

Speedy Green Car Wash
Nov 2012 - May 2013Social Network Director/Coordinator· Responsible for the coordination of development, advancements, technology upgrades, creativity to social media resources. · Creatively and proactively assist the website consumers in their requests for information.· Serve as the initial point of contact for inbound requests on online company digital properties (ie: company Twitter page) and the web at large.· Identify, analyze issues, patterns and trends in customer requests about products/services.· Disseminate above information to the appropriate internal departments so that they can respond accordingly:o Ideas to product marketingo Messaging effectiveness to marketingo Frequently asked questions noted· Monitor and participate in online conversation via posts to build brand visibility and thought leadership.· Author blog posts, articles, podcasts, videos and screencasts, (or relevant media) to creatively communicate product uses per company philosophies.· Monitor media channels on a daily basis or as needed for content issues.· Develop and execute initiatives to drive member-generated content, increase community participation and add value to the online community experience.· Identify and drive opportunities for intersecting online community features with potential partners.· Identify, develop and manage relationships with service providers that can add value to the site feature.· Provide tracking and metrics to communicate community activity to internal and external clients.· Assist in coordinating special events as necessary. Show less

Herbalife
Jun 2013 - Jun 2014Independent DistributorCouncil and mentor people to live a healthier lifestyle through a good balanced diet, exercise, and good sleep pattern. My role is to motivate and inspire others to achieve happiness and success.

Will Bros T&D Services East
Jun 2014 - Aug 2015Assistant ForemanLocate natural gas utility pipe, run pipe underground for transformers, switch gears, generators. Dig trenches, use hand tools.Build any Concrete Form SystemPossess the complete knowledge of constructions procedures, methods, practices, materials, equipment, tools, precautions, and utilities. Analytically and problem-resolution skills, leadership and motivation skills, written and verbal communication and interpersonal skills.Lay asphalt and run the whacker to smooth out the asphalt.Deciding the order of all activities that are concerned with fabrication, assembly, and erection of structure.Allotting workers to their respective duties and making sure that they have the appropriate training and tools so that they can execute their jobs accurately.Executing accident and incident reports.Making sure regulatory needs and safety measures are maintained.Assessing the fastest and easiest way to complete a job without sacrificing quality of the work being done.CPR CertifiedConfined Space CertifiedFlagman Certified Show less

PayItForwardAmerica
Aug 2015 - nowProject CoordinatorBeen working and volunteering with an organization which is how I got my inspiration. My sole responsibility to all homeless veterans is to get them off the streets and transition back into society. Right now I'm in the process of raising money to impact those who served our country. gofundme.com/PayItForwardAmeric

ADESA
Dec 2015 - Feb 2017Lot SpecialistJob Responsibilities and Duties: 1. Perform duties in compliance with all contractual customer, contractor and supplier agreements. 2. Assist in assuring the inventory is in the proper designated areas of the lot at all times. Track missing units and help with a physical inventory on a periodic basis. 3. May assist in educating the C.R. Writers on SOP for each account. 4. Assist CR Writers in generating and approving work orders for the Mechanical Services Shop, Body Shop and Detail Shop, and with data entry of repairs. Verify that repairs are completed and charges submitted. 5. Verify vehicle announcements and reports are accurate for pre-sale. 6. Determine which vehicles need outside orders (dent demon, glass, etc). 7. Write repair orders and coordinate with shops for vehicles that need repairs. 8. Inspect and picture vehicles for internet sales. 9. Coordinate and assist with numbering of vehicles for sale. 10. Assist with representing vehicles on the auction block and assist sales representatives as needed. 11. Act as a liaison between the auction and designated accounts as needed. 12. Determine certifications and grades for vehicles. 13. Recommend mechanical and body shop repairs based on the criteria for each. 14. Walk fresh inventory, grade and mechanical cars with Rep. Recommend repairs to generate revenue. 15. Walk all vehicles with Reps prior to sale checking the quality of Recon. 16. Communicate with customer for failed post sale inspections or arbitration. 17. Ensure arbitrated units are restocked into inventory and proper announcements are made. 18. Assist the Manager in monitoring and ensuring compliance with all contractual customer, contractor and supplier agreements in conjunction with the accounting department. 19. Any other duties assigned by the General Manager or designated manager. Show less

Early Bird's Cleaning Services
Dec 2016 - Jan 2018Co-OwnerMove ins, Move outs, carpet cleaning, weekly, biweekly, monthly cleaning services we provide along with serving commercial cleaning at an affordable rate with customer satisfaction above and beyond all our customer and clientele needs and wants.

Ritter Photography LLC
Jun 2019 - nowFreelance Photographer
US Foods
Jan 2020 - Apr 2020Industrial AthletePick products and range from 16,000 lbs to 30,000 lbs in a typical shift Quality control

On Call Contracting Group
Jan 2021 - nowStorm Restoration Claims ConsultantStorm related damage expert dating back to Post Hurricane Katrina
Licenses & Certifications

FAA Part 107
Federal Aviation AdministrationJan 2021
Volunteer Experience
Volunteer/Mentor
Issued by One Umbrella Foundation on May 2014
Associated with Scott Ritter
Languages
- enEnglish
- arArabic
- spSpanish
- frFrench
- geGerman
- ruRussian
- hiHindi
- itItalian
- urUrdu
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