
Ryan Gonzalez
From Assistant to Manager

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About me
Estrategia de Negocios y Ventas
Education

Universidad Autónoma de Centro América
-Bachelor Computer SystemsPending Graduation

University of Colorado Boulder
-
Universidad de Costa Rica UCR
-MBA Banking & Finance
Experience

KPMG US
May 1992 - Jan 1997From Assistant to ManagerI started as an assistant for the auditing department in 1992. I was responsible for creating KPMG’s Information Technology Audit practice for the Americas in 1993. Achievements included the consolidation of the first computer assisted audit support center outside of Europe and Asia. I was the youngest international trainer and one of the youngest employees to be appointed Manager. I developed auditing projects and technological risk evaluations for the Hotel and Leisure, Financial, Health and Public Sector industries. Mostrar menos

BearingPoint
Sept 1997 - Mar 2003I was responsible for the sale and execution of several consulting projects for the Nicaraguan Government, under the auspice of the World Bank. The projects envisioned the transformation of the "Instituto Nacional del Seguro Social de Nicaragua" (Nicaraguan Social Security Institute), starting with the separation of the financial and accounting functions from the pension funds, as well as the labor, and health risks areas. The objective was to create a new pension information system. The re- engineering and implementation of a new operation model for the Nicaraguan Social Security Institute was achieved within a year. The project received an award from the World Bank. Mostrar menos As Consulting Manager, the main duties performed were the creation and consolidation of a Health and Public Sector consulting practice for Central America, Colombia, and Venezuela. During this period, several activities were done regarding market scope, project detection, strategic alliance development with different market providers, and customization of proposed methodologies. I was responsible for negotiations held with the Venezuelan and Colombian fuel companies, each amounting to over US $30 million. As well as the negotiation with the Colombian government for the Social Security transformation, a proposal that exceeded the US$15 million. Mostrar menos
Public Sector & Healthcare Project Director
Jan 2001 - Mar 2003Consulting Manager-Latin America Health and Public Sector Practice
Sept 1997 - Mar 2003

Microsoft
May 2004 - Sept 2010To lead and execute the commercialization and sales strategy of Microsoft’s Public Sector strategic accounts in Costa Rica, including the health, education, local and central government verticals. Responsible for executing strategic initiatives in Costa Rica for the Telecommunications industry, as it prepares to open up to national and international competition, as a result of changing regulations. The main responsibilities were:• Defining and deploying initiatives related to the forecast, pipeline and opportunity management, account relationship, etc. • Defining and managing partnership strategies with the telecommunications accounts, to use existing programs or create new ways to maximize the ARPU (Average Revenue per User); thus have an impact at both a financial and social level, such as is the case with digital inclusion. • Supporting the implementation of Microsoft’s social responsibility programs to impact communities and improve the good corporate citizen image. Mostrar menos
Public Sector & Telecomunications Account Manager
Sept 2007 - Sept 2010Business Solutions Specialist
May 2004 - Jan 2007

Mobtion
Oct 2010 - Jan 2012CEOTo lead MOBTION transition from a startup company to fully consolidated company. Responsible for executing strategies to increase sales pipeline, customer satisfaction and transform the company from a traditional IT Project based organization to a mobile transactional services organization. The main responsibilities are:• Maintaining a healthy P&L• Defining strategic investment in R&D in order to create innovative mobile solutions • Defining and deploying initiatives related to the forecast, pipeline and opportunity management, account relationship, etc. • Creating and managing joint ventures and strategic partnerships with the main actors of the Financial Sector. Mostrar menos

Oracle
Feb 2012 - nowIn charge of develop Cloud Sales in Central America (Guatemala, Costa Rica, Nicaragua and Belize) Supporting Oracle ACS commercial team in the creation and development of new services solutions for Central America Customers In charge of develop Advanced Customer Support Services Sales for Central America & Panama Region. During last two years we have been positioning ACS services in Central America, achieving YOY growth. Last fiscal year ACS growh more than 150% In charge of Oracle Consulting Services Sales for Central America Region.
Public Sector - Cloud SalesTerritory Manager
Jul 2022 - nowMaster Services Sales Solutions Manager
Jun 2021 - Jul 2022Advanced Customer Services Sales Executive for Central America
Jun 2014 - Jun 2021Consulting Sales Manager for Central America
Feb 2012 - May 2014
Licenses & Certifications

Certified Information System Auditor
ISACA
Languages
- enEnglish
- spSpanish
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