Bianca Sinfield

Experience

• 

  Salem Art Association

  Oct 2010 - Sept 2011

  Assembled and sent monthly press releases to 72 local and regional publications.Managed event and exhibition information for local and regional media online calendars.Created designated media kits for special events.Assisted in the design process of a multitude of published advertisements.Met continual deadlines between monthly press releases and special events advertisements.Maintained and updated physical media archives.Gained further experience with Microsoft Word, Excel, and Powerpoint.Conducted research for specific media demographics.Drafted emails in Microsoft Outlook.Obtained significant professional work experience in a 501c3 non-profit arts organization.Aided in the production and execution of an event with 160+ attendees. Show less Performed general office duties, including mail sorting, filing, printing, and faxing.Gave clerical support to multiple staff members.Offered superior customer service to patrons.Answered patrons questions both in person and over the phone, alternatively if I could not provide the answer myself, I would connect them with the staff member who could.Assisted in designing gift shop displays.Operated a multi-line phone.Drafted emails in Microsoft Outlook.Completed consistent data entry into the Point Of Sale Register.Helped curate and install three fine art exhibitions.Painted walls with changing exhibitions.Described membership benefits to customers.Maintained gallery cleanliness and functionality. Show less

  • Communication Arts Intern

    Jun 2011 - Sept 2011

  • Galleries Intern

    Oct 2010 - Jun 2011
• 

  Portland State University

  Sept 2013 - Jun 2014

  Teacher's Assistant

  Graded student papers for film courses.Corrected grammatical errors.Worked independently with minimal supervision.Consistently met deadlines.Offered comments on how to strengthen arguments to prove a thesis.

• 

  Oregon State Archives

  Aug 2014 - Sept 2014

  Intern

  Created an accessions list for an accession of circuit court cases from the 1920s.Filed the documents away by case number.Ensured files were archival sound, ready for scanning, and storage.Worked independently with minimal supervision.

• 

  Regal

  Oct 2014 - Dec 2014

  Floor Staff

  Processed customer orders quickly and efficiently during high traffic periods.Maintained the cleanliness of both front and back rooms of concessions.Delivered superior customer service with all concerns.Explained company policy to customers attempting to bring prohibited items into the theaters.Described membership benefits to customers.Operated efficiently as a part of a team.

• 

  CPH: PIX Film Festival

  Apr 2015 - Apr 2015

  Volunteer Festival Photographer

  Photographed attendees, guest speakers, and theaters for two PIX film screening events.Assisted in deconstruction of rented ad hoc theater space.Utilized web-based file sharing platforms to send large files.

• 

  Fred Meyer

  Aug 2015 - Sept 2019

  Consistently met competing deadlines for ads, price changes, and clearance on a daily basis.Maintained highly organized physical files and purged records when necessary.Successfully made copies, answered the phone, and corresponded via email.Audited thousands of products and ensured signage reflected price integrity.Preformed repetitive tasks which required a high level of attention to detail with accuracy.Checked invoices against received signage and took appropriate action when discrepancies were found.Worked independently with minimal supervision.Input and retrieved data from product databases.Corresponded via email and phone (both internally and externally).Performed general office duties, including but not limited to sorting mail, making copies, emailing copies, filing, checking in paperwork, answering phones, and transferring calls.Completed large projects before deadline and up to company standards.Provided excellent customer service. Show less Assisted customers in finding a product that would fit their goals, both over the phone and in person.Ensured customers have a highly satisfactory shopping experience.Provided excellent customer service, including scoring a 100/100 on the Secret Shopper three times.Reviewed manifests/invoices and checked in incoming freight.Performed department wide price audits.Troubleshot customer purchases, including internet routers, SD cards, audio, cell, and computer issues. Audited the department for both price accuracy and ensuring all products were within security protocols. Explained company policies to disgruntled and upset customers. Operated all aspects of the photo lab including printing pictures, changing the paper and ink, cutting posters to proper size, and taking passport photos.Maintained department cleanliness and order.Performed call backs and on hand product counts for movie stock.Described membership benefits to customers.Operated efficiently as a part of a team.Frequently worked independently with minimal supervision. Show less

  • Home Price Changer

    Oct 2016 - Sept 2019

  • Photo Electronics Associate

    Aug 2015 - Oct 2016
• 

  Portland International Film Festival

  Sept 2015 - Jan 2016

  Festival Screening Intern

  Screened and gave constructive reviews to submitted short and feature length films.Determined if submitted films met PIFF standards.Performed data entry in Microsoft Excel.Utilized internet search engines and film screening websites to view films. Worked independently with minimal supervision.

• 

  Oregon Department of Transportation

  Sept 2019 - Jun 2020

  Rail Program Assistant

  Prepared expenditure coding, processed, and tracked invoices as well as contract paymentsResearched expenditures to ensure they complied with guidelines and followed up on discrepanciesMaintained an accurate Rail Section asset inventory for computers, vehicles, and cellular devicesReceived, screened, and directed calls and visitors as well as routed incoming and outgoing mailPrioritized to consistently meet strict, competing, and concurrent deadlinesTook appropriate action based on established laws, rules, policies, and proceduresExplained rules, processes and procedures to callers and internal staff Coordinated travel arrangements and scheduled meetingsResearched questions posed by both internal and external stakeholders and relayed findingsProvided support and back-up support to the Division Administrator and other staffProofed and reviewed Crossing Orders and routed to Division Administrator for approvalProvide travel arrangements and expenditure reporting for Advisory Committee membersEnsured crossing agreements were returned from DOJ and routed to Administrator for executionTracked mileage and maintenance for vehicle titles assigned to the DivisionWorked under pressure because of outside interruptions and routine workload.Handled highly irritated complaints from citizens Show less

• 

  Oregon Department of Transportation

  Oct 2022 - now

  Monitor federal grants, prepare amendments and revisions to the program of projects.Develop and prepare the program of projects for application to the Federal Transit Administration (FTA) for funding of federal grants. Implements grant revisions, amendments, and as appropriate.Provide forecasts for funds to program management. Create fund structure and documents in the Oregon Public Transit Information System (OPTIS), PTD's grant management software.Collaborate with Public Transportation Division statewide transportation improvement program (STIP) coordinator to develop and revise funding splits for STIP transit projects and establish associated STIP keys.Conducts analyses and prepares financial and project activity reports.Research funding as required in OPTIS to allow subrecipient reimbursement requests to go through OPTIS and TEAMS.Provide technical assistance to internal and external partners. Show less Developed federal and state sub-grant agreements and amendments following RTC’s statement of work and fund manager specificationsReviewed and prepared grant reimbursement requests using Oregon Public Transit Information System (OPTIS) and ODOT TEAMS financial systemResearched and worked with subrecipients to implement solutions to financial discrepancies Closed and de-obligated subreciepient grant agreementsProvided financial, reporting, and technical assistance to local agencies and transit providersAnalyzed reporting data and communicated conclusions to RTCs and other staff ensuring accuracy Show less Created funding logs per OTC approved list of project awards Created and managed OPTIS funding documents for both federal and state grants (Fund Instance, STIP/Revenue Keys and Funding Applications)Analyze pre-awarded projects and identified apportioned federal funding still needing obligationSolved a variety of funding issues raised by support analystsAssisted in annual FTA Reporting on active grant status and Milestone ReportingParticipated in monthly/quarterly ODOT/FTA touch-base meetingsPoint of contact for Work Order 18 to improve OPTIS functionality and participated in development meetings for Work Orders 19 and 20 as additional subject matter expertInvestigated process efficiencies collaborating with key stakeholdersExperience navigating and researching PTD grant information in the TrAMS systemCompleted OPTIS Journal Entries and understand how they function with ODOT Financial Service’s Journal Entry process for TEAMS payments Show less

  • Federal Fund Coordinator

    Jan 2024 - now

  • Operations Support Analyst

    Jun 2020 - now

  • Rural Program Coordinator

    Oct 2022 - Jan 2024