Anne Gideon

Experience

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  Pierson Security Systems

  Jan 1997 - May 2005

  Administrative Assistant

  • Served as initial point-of-contact for 1,100 subscribers; ensured delivery of high-quality • Consistently addressed and resolved problems• Maintained and updated six subscriber databases containing client information and procedures• Generated contracts, monitoring information, and city alarm permits for new subscribers• Mitigated client costs by offering training to assist customers with alarm system usage and parts replacement • Increased technician efficiency by supporting automation of all procedures Show less

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  Self Employed

  Feb 2005 - now

  Accountant
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  First Alarm

  May 2005 - Jun 2014

  Administrative Assistant

  • Provided administrative support for upper management• Ongoing maintenance of customer service databases via inputting and editing of data• Responsible for appointment scheduling and timely follow-up with clients• Reading, researching and routing correspondence• Drafted letters and documents; initiated telecommunications• Leveraged organizational skills to effectively process high volume customer service work load• Billing of completed service calls and fire inspections• Initiated and developed automation of all client related forms and documents• Implemented alarm industry regulations and standards ensuring ongoing state and federal compliance• Facilitated new laptop and remote access systems training and documentation completion• Established bi-monthly auditing to mitigate outstanding work orders Show less

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  University of Nevada, Reno

  Jan 2015 - Feb 2018

  Administrative Assistant
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  Weber's Cabinet & Fixture Co.

  Feb 2018 - Oct 2019

  Full Charge Bookkeeper

  Maintained A/R and A/P, bank deposits and reconciliations • Generated invoices and supporting documentation (i.e. G702/G703/waivers) • Processed payroll, remitted payroll taxes, issued W-2’s and 1099’s • Handled payments of local, state and federal taxes • Generated financial reports and provided direct support to external CPA • Organized and managed complex paperless system of receipts, statements and correspondence • Prioritized and delegated responsibilities to ensure continuous support to upper management • Performed Notary Services Show less

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  Stride Services

  Jan 2020 - Apr 2020

  Accounting Lead